Repeated reports of trojan in Temp folder, but full scan and targeted scan reveal nothing
I've been getting several notifications a day for the past few days telling me about threats being blocked. This is the most recent one: Trojan.GenericKD.40563144 Path: C:\Windows\Temp\tmp00000210\tpm00000001
They all look the same but with different numbers.
The problem is, I did a full scan and came back with nothing. I scanned the Temp folder and came back with nothing. MalwareBytes scan came back clean as well. And yet these notifications keep popping up.
Does anyone know how I can take action to stop these messages? Thanks very much for any help.
Comments
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Hi,
Is there anything in particular you do when the notifications are received?
Can you try to send us a BDSYS log and one of the detected files through email at bitsy@bitdefender.com ?
[how to create BDSYS]
https://www.bitdefender.com/consumer/support/answer/1922/
[how to send a sample]
https://www.bitdefender.com/consumer/support/answer/1939/
Thank you!0 -
HitmanPro seems to have solved the issue. But thank you anyway.0