How do i merge my old total security subscription with a new family pack into a single subscription

Xjack · November 2020

I have my total security subscription valid till april 2022 and today i bought a new family pack subscription for another 2 years in order to renew my old one to an all new subscription with 4 years .But in my central account it shows 2 seperates subscriptions....one total security and one new family one.How do i merge them into a single subscription ?

Flexx · November 2020

https://community.bitdefender.com/en/discussion/83539/how-do-i-merge-my-old-total-security-subscription-with-a-new-family-pack-into-a-single-subscription

Hi Member,

Kindly contact bitdefender support via dropping an email to [email protected] .They will reply back asap.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

Xjack · November 2020

Thank u for the reply,i have sent them and i am waiting !

Flexx · November 2020

https://community.bitdefender.com/en/discussion/comment/298889#Comment_298889

Maximum response time by support is 72 hours excluding saturday & sunday. Chances are you might receive a response early also.

Regards

Flex

Litwin717 · December 2020

Thanks for the information mypennmedicine

SGC247 · December 2020

Have you had any feedback on this? I'm also struggling with merging accounts.

How do i merge my old total security subscription with a new family pack into a single subscription

Answers