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Blacklist removal

Options

Hi, please remove mars-software.ro from your blacklist, we had problems with one subdomain, hosted in a spearate cpanel but now is deleted, and the main domain is blocked without reason.

Here you have a sucuri.net report https://sitecheck.sucuri.net/results/mars-software.ro

Please investigate and remove it. Thanks!

Comments

  • Alex_Dr
    Alex_Dr Quality & Customer Experience Specialist BD Staff
    edited May 2022
    Options

    Hello @mariuspahit,


    Please get in touch with the Enterprise Support Team using the link below as they will need to forward this information to the Lab team to properly categorize the website.

    https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory

    Do keep us posted to further updates with the Support Team so we can fix this as soon as possible.


    Alex D.

  • Thanks!

  • Alex_Dr
    Alex_Dr Quality & Customer Experience Specialist BD Staff
    Options

    Hello @mariuspahit,


    Can you check the website again and confirm for us if mars-software.ro is now working as intended as it has been removed from the blacklist?


    Best regards,

    Alex D.