How to Reduce Packet Loss While Gaming Online

edited July 2022 in VPN

Gaming with buddies is still a go-to activity for many, and it doesn’t seem the legions of online gamers will thin out anytime soon.

While online gaming has come a long way since its debut, it still has its fair share of technical challenges. Unfortunately, most of them affect the end-users (gamers) and can turn a pleasant experience sour in seconds.

Connectivity problems are often to blame, with high latency, jitter and packet loss hindering a gamer’s ability to score perfect games (or so he might say).

Packet loss seems to be the most frustrating; it frequently has no apparent cause, can be a pain to troubleshoot, and has no guaranteed fix.

Read more about it in the article below:

Windows 11 Pro - 11th Gen Intel Core i9-11900KF @3,50 GHz, 128.0 GB RAM


  • Flexx
    Flexx Defender of the month mod
    edited June 2022

    In addition, to reset your internet connection on a particular windows device, open command prompt (cmd) and run as administrator. Type the below commands one by one while pressing enter after each command.


    ipconfig /registerdns

    ipconfig /release

    ipconfig /renew

    netsh winsock reset

    netsh int ip reset

    netsh int tcp set heuristics disabled

    netsh int tcp set global autotuninglevel=disabled

    netsh int tcp set global rss=enabled

    netsh int tcp show global

    This should reset your internet connection on that particular windows device.


    OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 ✭✭✭✭✭



    In that case, follow the next steps:

    First, take screenshot(s) of the issue,

    create a log file on your Windows device using Bitdefender Support Tool, by following these steps:


    create a connectivity log file, by following these steps:

    Next, contact Bitdefender Consumer Support by e-mail:

    with short description of the issue.

    After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

    Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.

    Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

    Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.


  • Clapton
    Clapton ✭✭✭

    there are sites online that show/explain how to flush DNS,, found one last nite and tried it for the first time ,,, maybe BD moderator can post link to a site with info on how its done.. it wasnt too hard to do,, i just copy pasted the text he posted into the comand line thingy like they said and it worked .

    cheers,,,interesting topic, thanks

  • Flexx
    Flexx Defender of the month mod

    The said process is already shared in above comments.


    OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)

  • If you've tried the above steps and are still experiencing persistent packet loss, reach out to your ISP for support. They may be able to investigate and address any network issues that could be causing the problem.