How can I uninstall the VPN?
Hi, I used the appwiz thing to reinstall Bitdefender Free but I noticed I now have a VPN shortcut that leads to "seccenter.exe" and I'm wondering if deleting that is fine. I can't find the VPN app through the apps section in settings or the appwiz uninstall page.
Best Answer
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Ok, just wanted to make sure, as I haven't located any previous VPN license in your account. Well, there's not much we can do here I'm afraid. You could get a hold of Support to see if they can further advise on what to do with the shortcut in this case. But I wouldn't worry too much about it to be honest. If you require their assistance, you can get in touch with the engineers using the link below:
https://www.bitdefender.com/consumer/support/help/
Regards
Premium Security & Bitdefender Endpoint Security Tools user
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Answers
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Hello @Takend,
Since you are using Windows, the VPN program can be uninstalled just like any other program running on this operating system:
The above steps are for the antivirus, but simply click on the Bitdefender VPN instead.
Detailed steps for each supported version of Windows are available in the article below:
Let us know how it goes.
Premium Security & Bitdefender Endpoint Security Tools user
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Hi, the issue is I do not see the VPN in the uninstall program section. I am using the free version so I shouldn't even have it installed. When I click on the VPN, nothing opens.
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Hi,
Can you post a screenshot of the VPN shortcut? You are right, the free version should not include it and I'm trying to figure out why it's being displayed in the first place.
Regards
Premium Security & Bitdefender Endpoint Security Tools user
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Hello, sure.
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Any answers?
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Hi,
Have you previously used a paid license? The thing is, the standard VPN version is included by default in the Bitdefender home solutions.
Even though the VPN is not included in the Antivirus Free for Windows, it can still be installed based on user choice, only if you allow its installation. As you only have the shortcut, the VPN is not installed, thus it will not be available in the programs list to uninstall.
Premium Security & Bitdefender Endpoint Security Tools user
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No, I have no previous licenses.
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