Bdservicehost consistently averaging 20% CPU

Hi, I've noticed that whenever I startup my PC and check task manager, I see bdservicehost (the virus shield) using 18-22% CPU very consistently. When I launch a game or something and the CPU is high, the service drops to 10-13% CPU usage and goes back up to 20%. I've just noticed as I am writing this that it stopped and have noticed in the past couple days it stops after a while. I don't really want to reinstall so is this usual behaviour and if not does anyone know a fix?

Best Answer

  • Takend
    Takend ✭✭
    Answer ✓

    Hello, after some thinking, I've figured out it's probably due to Razer Synapse updating (my mouse/keyboard software). I no longer use razer products and after uninstalling it seems that the cpu usage is much better.

Answers

  • Scott
    Scott Defender of the month mod

    Hi @Takend

    Are you running Windows 11? As for myself, the same thing happened with their 22H2 update(s). BD Total Security was using 12-23% CPU, even after 3 restarts and waiting 5 minutes for it to settle down, which it didn't. My poor little notebook has been through some high CPU issues in the past, so I uninstalled BD for now until a BD update or Windows follow-up update. I'm not saying you should do that, as you could contact support and submit a log file as per their request, but since I have a license for another AV, I just installed that until things get resolved. :)

    Cheers :)

    Antivirus Plus & Total Security: Current Build 26.0.34.145 / Mobile Security Android: Current Version 3.3.201.2204

  • Hi @Scott, I am running Windows 10 21H2 with Bitdefender Free. I just tried a restart and this time it only took a couple minutes for bdservicehost to calm down. Not really sure why this happens but if it starts again I might contact support.

  • Scott
    Scott Defender of the month mod

    If it eventually settles down, I wouldn't worry too much about it. @Nunzio d'Abbruzzo used the free version for a while, so I'm not sure of his experience and what version of Windows he was using or its build number, but maybe he will have an observation or two?

    Antivirus Plus & Total Security: Current Build 26.0.34.145 / Mobile Security Android: Current Version 3.3.201.2204

  • Nunzio77
    Nunzio77 Defender of the month mod
    edited October 2022

    I've honestly never noticed such high CPU usage in a long time since that process. When starting up for 1 or 2 minutes I think it is also normal because it analyzes the various processes that start and if you have many starting I think it is normal. I had also noticed this behavior in Kaspersky Security Cloud Free and also every time Chrome is opened, programs are started etc ... With Bitdefender in normal use, I don't know abnormal CPU usage. Only the RAM goes from moments in which it is at 80/90% to 300 / 350Mb, a behavior that I have not yet understood and we are waiting for any optimizations by Bitdefender. How long have you installed it? Did you do a full scan?

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb, ATI Mobile Radeon HD 2400

  • Scott
    Scott Defender of the month mod

    Helpful post, thank you for answering my shout-out @Nunzio d'Abbruzzo :)

    Antivirus Plus & Total Security: Current Build 26.0.34.145 / Mobile Security Android: Current Version 3.3.201.2204

  • Nunzio77
    Nunzio77 Defender of the month mod

    Thanks @Scott 🙂😉👍🔝

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb, ATI Mobile Radeon HD 2400

  • mijn CPU werkt ook steeds op 70+ tot 95 % op de geheugen

    wat kunnen we hier aan doen ?

    we draaien op windows 10 Home versie 22H2

    64 bit

    Processor : AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx   2.10 GHz

    Ram geheugen : 8,00 GB (5,88 GB beschikbaar)

  • Gjoksi
    Gjoksi Defender of the year 2022 ✭✭✭✭✭

    @The-Bossss-Of-Solutions

    Hallo.

    Neem contact op met de consumentenondersteuning van Bitdefender:

    Bitdefender Belgie - Nederlands

    chat: 24/7

    tel.: Netherlands (+31) 208084508, (+31) 203690744 (In het Engels 24/7)

    tel.: Belgie +32 28 80 71 70 (Francais - du lundi au vendredi de 9h a 17h)

    Bitdefender Nederland - Nederlands

    chat: 24/7

    tel.: Netherlands (+31) 208084508, (+31) 203690744 (In het Engels 24/7)

    tel.: Belgie +32 28 80 71 70 (Francais - du lundi au vendredi de 9h a 17h)

    OPMERKING: De telefonische ondersteuning van Bitdefender is niet gratis!

    Vriendelijke groeten.

    Win10Pro22H2x64-TotalSecurity26.0.34.145-Firefox111.0.1

    Android13-PatchJan1,2023-MobileSecurity3.3.201.2204-Central3.1.10.93

  • RedsFan
    RedsFan ✭✭✭
    edited January 7

    Ik denk niet dat het de schuld is van Bitdefender maar eerder van de browser(s) met meerdere tabbladen die open staan,....

    Mvg,