update fails at 80%

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ive put in a ticket already but was curious if maybe someone has a solution. i have about 10 computers on my network with BD installed. when i try to update it will go smooth until 80% where it will stay and eventually fail resulting in an error code -2009. windows 7, 10, and 11. i can download the offline update however its tedious to do that many pc's every week.

i ran the connection log and everything connected successfully except for bd.bdnc.net.


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