You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Solutions Antivirus
I have received an email today from Solutions Antivirus trying to sell me a 3 year subscription to Bitdefender for $29.99 and they are based in France, I have unfortunately opened the email, I am wondering if anything I have unknowingly been duped into a virus in opening the email.
Has anyone else come across this suspect offer and how was it dealt with?
Many thanks
George.
Best Answers
-
Hi @JoeyD
This is a Phishing site making its rounds, keep away from them. As long as you don't give them any of your information or order from them, you should be fine.
Kind regards,
Scott
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
2 -
Many thanks Scott,
regards
George.
1
Answers
-
Just received the same email from sales@solutions-antivirus.pro! So, my thought is: how did they gain access to my email address while knowing that I'm a Bitdefender customer? Very strange, having never received such targeted phishing emails before.
Thank you Scott for linking to the other post "Affiliate spam? Is Bitdefender sharing our info?"
Regards,
Kathy
2 -
I posted that question in the thread above, hoping for a reply in the next day or two.
Thank you for letting us know that this has happened to you, as well.
Regards,
Scott
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
0 -
Hello.
Both websites "antivirus-solutions pro" and "antivirus-solutions store" are now detected and blocked by Bitdefender:
Regards.
2