Assign Incident to Analyst

Teqspert · April 2023

I have previously assigned an incident to a user (myself) and now want to do this for all incidents. I'm baffled, however, to find the place I previously used to make the assignment.

Can someone provide a link to assigning incidents or some instructions.

Thanks

Teqspert · August 2023

Thanks for the replies. I had a tech session with Bitdefender that answered my question.

derenna2 · August 2023

It sounds like you're looking for guidance on how to assign incidents to a user in a specific software or platform.

Flexx · August 2023

https://community.bitdefender.com/en/discussion/95581/assign-incident-to-analyst

Can you be more specific about your query.

Regards

Alex_Dr · August 2023

Hello @Teqspert,

Are you, by any chance, referring to assigning an Incident within GravityZone console or the CustomerZone ticketing portal? Please provide additional information as to resolve the query in a timely and efficient manner.

Best regards,

Alex D.

Assign Incident to Analyst

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