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Where to report Bitdefender False positives

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Sorry, I trawled through these forums and I could find no clear answer.

I just had a false positive with Bitdefender (paid).

Where do I report this please?

he file C:\Program Files (x86)\SimHub\SimHub.PackageManager.Standalone.exe is infected with Gen:Variant.MSILHeracles.105507 and was moved to quarantine

Best Answer

Answers

  • Nige
    Nige ✭✭
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    @Flexx Thank you.

    I should add that I scanned the file with HitmanPro, MalwareBytes and VirusTotal before I submitted the false positive.

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
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    I scanned your file on virustotal and it did not showed any detection. Additionally, HitmanPro uses detection engine of bitdefender, kaspersky & sophos.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)