Where to report Bitdefender False positives

Sorry, I trawled through these forums and I could find no clear answer.

I just had a false positive with Bitdefender (paid).

Where do I report this please?

he file C:\Program Files (x86)\SimHub\SimHub.PackageManager.Standalone.exe is infected with Gen:Variant.MSILHeracles.105507 and was moved to quarantine

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Flexx

https://community.bitdefender.com/en/discussion/96941/where-to-report-bitdefender-false-positives

If you think the website/ file is incorrectly blocked by bitdefender you can share the same with malware researchers by filling up the forum in below stated link

https://www.bitdefender.com/consumer/support/answer/29358/

If website/ file is indeed incorrectly blocked, detection will be removed in maximum of 72 hours and if the detection still remains after 72 hours, consider the website/ file as malicious by malware researchers and the detection will stay.

Regards

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Flexx

https://community.bitdefender.com/en/discussion/96941/where-to-report-bitdefender-false-positives

If you think the website/ file is incorrectly blocked by bitdefender you can share the same with malware researchers by filling up the forum in below stated link

https://www.bitdefender.com/consumer/support/answer/29358/

Regards

Nige

@Flexx Thank you.

I should add that I scanned the file with HitmanPro, MalwareBytes and VirusTotal before I submitted the false positive.

Flexx

https://community.bitdefender.com/en/discussion/comment/327848#Comment_327848

I scanned your file on virustotal and it did not showed any detection. Additionally, HitmanPro uses detection engine of bitdefender, kaspersky & sophos.

Regards