How to password-protect Bitdefender settings on Small Office

Hello.

Taken from "Bitdefender Small Office Security User's Guide" (Publication date 07/19/2020):

To configure password protection for the Bitdefender settings:

1. Click Settings on the navigation menu on the Bitdefender interface.

2. In the General window, turn on Password protection.

3. Type the password in the two fields, and then click OK. The password must be at least 8 characters long.

Once you have set a password, anyone trying to change the Bitdefender settings will first have to provide the password.

Important:

Be sure to remember your password or keep a record of it in a safe place. If you forget the password, you will have to reinstall the program or to contact Bitdefender for support.

To remove password protection:

1. Click Settings on the navigation menu on the Bitdefender interface.

2. In the General window, turn off Password protection.

3. Type the password, and then click OK.

Note:

To modify the password for your product, click Password change. Type your current password, and then click OK. In the new window which appears type the new password you want to use from now on to restrict the access to your Bitdefender settings.

Regards.

Hello again.

This is a screenshot from my laptop:

Do the steps below.

-- STEP 1 --

Repair Bitdefender, by following these steps:

-- STEP 2 --

If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool:

It will completely remove the program.

Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been solved, as reinstalling the program usually solves the issues.

-- STEP 3 --

If the instructions from Step 2 didn't help, follow the instructions in this step.

First, take screenshot(s) of the issue

and create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

Next, contact Bitdefender Consumer Support by e-mail:

with short description of the issue.

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log file you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

Remember that the screenshot(s) and the log file will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

Regards.