Random Windows VPN disconnects

astro4000 · February 10

My VPN will disconnect randomly. I may walk away from my pc, screen saver may come on after a while, could be 15 minutes to a hour later (or overnight with no reboot or updates) and I see the VPN is DISCONNECTED. Is this normal, am I protected form outside attacks if VPN is off???

What is the purpose of the VPN if not turned on or unreliable. Maybe I should try PIA.

Liobet · February 11

Hi astro4000,

I hope you will find help there:

https://www.bitdefender.com/consumer/support/troubleshooting/products-vpn/

Regards,

astro4000 · February 11

My issue is not slow speed. Issue is constant daily multiple DISCONNECTS. I tried Montreal today, it was better but so far 1 disconnect when I returned to my pc after maybe 1 hour.

astro4000 · February 11

Even on automatic it will disconnect. That link you posted appears to troubleshoot speed issues only.

Gjoksi · February 11

Hello.

You could try the steps from this article:

https://www.bitdefender.com/consumer/support/answer/35096/

Regards.

astro4000 · February 11

It's never "stuck" always works, but have to occasionally "Connect" Happened once today, other days many times needed to re-connect when I return to the pc. 😐

Roland2000 · June 4

I have the same issue. Started using Bitdefender VPN about a month ago, and it worked fine. Lately however it keeps dropping the connection, even after restarting PC ,to the point were it was unworkable and I had to switch off VPN…