Error 99 IMAC Sonoma

swb60
swb60
in VPN

I cant seem to get my VPN connected ….Keeps coming up with Error 99 and will not connect…I had a Mac air book and never had any problems connecting, I just prchased a new IMAC and renewed my subscription and all I get is error 99 ? Please help, Thank You

Answers

  • Gjoksi
    Gjoksi mod

    Hello.

    Follow the steps from part Fix Bitdefender VPN errors on macOS in this article:

    https://www.bitdefender.com/consumer/support/answer/11311/

    Regards.

  • swb60
    swb60

    Thank you for help…..Sir, Is there a file i am missing from Bitdefender ? When i look at my VPN in settings on my MAC This is what it says to connect to a VPN …"To connect to a virtual private network (VPN), you need to enter configuration settings in Network settings. These settings include the VPN server address, account name, and any authentication settings, such as a password or a certificate". in otherwords ….its grayed out and the only way to set it up is manually enter all the info

    Contact the network administrator for your organization or your VPN service provider for information about the settings you need to enter in order to connect to their VPN.

    If you received a VPN settings file from your network administrator or VPN service provider, you can just double-click it to set up your connection. If you didn’t receive a file, enter the settings you received manually

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