Hello.
I’m reaching out to inquire if you’ve been experiencing issues with the VPN. Over the past few months, we’ve noticed that the Bitdefender Premium VPN tended to disconnect, starting with one or two PCs. In addition to this, we’ve encountered instances where the internet network is disrupted (The “not connected” icon frequently appears on Windows, and at other times, there is no connection or it is extremely slow).
This problem has now extended to nearly all devices where the VPN is installed. Our subscriptions are all in order.
The feeling is as if the "Kill Switch" were active and the network was interrupted due to traffic limit or something similar.
But it happens every few minutes, sometimes hours, continuously, throughout the day. At this point, we’ve had to deactivate almost all Bitdefender Premium VPN on various types of devices, because they’ve become unusable.
Everything resumes normal operation once the VPN is turned off. It also happens even if you connect to different servers
