Why Bitdefender's virtual location is blocked by bit defender forum

Rock.87
Rock.87 ✭✭✭
edited November 14 in VPN

Why i am being blocked by bitdefender forum's website while using it's own vpn service ?
whenever i choose Russia as my bitdefender's vpn's virtual location this the bitdefender forum's website shows me this :

Why Banning your own vpn service ? Why Don't You Trust Your Own I.P. ????

Answers

  • Hello.

    @Alexandru_BD can answer your question.

    Regards.

  • Hello @Rock.87,

    Cloudflare sometimes blocks access when it detects unusual activity or VPN usage, as it can see this as a potential security risk. So, this may not have to do with the actual Bitdefender VPN you are using. Try accessing the site without the VPN, and if you need to use a VPN, switch to a different server location. Some locations might be blocked by Cloudflare. Also, clearing your browser cache and cookies can sometimes help if Cloudflare has cached your previous session as suspicious.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • Rock.87
    Rock.87 ✭✭✭

    oh so it was the cloud flare not bitdefender..am i right ?

  • Flexx
    Flexx mod
    edited November 13

    @Alexandru_BD, while I know this, I just want to make sure if I'm correct: Is it true that the Bitdefender forum server is hosted on Cloudflare, while the templates for the Bitdefender forum are provided by Vanilla, which can be customized by Bitdefender?

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Cloudflare is used on the Bitdefender domains, it has nothing to do with Vanilla. Cloudflare is being used worldwide to increase the security and performance of web sites and services.

    Premium Security & Bitdefender Endpoint Security Tools user

This discussion has been closed.