Bitdefender App Allowing Google to Collect Tracking Data?

Candlemaker
edited November 20 in Mobile Security

Why is the Bitdefender Android app allowing Google to collect information and data about us and our phones from its app?

According to the DuckDuckGo App Tracking Protection feature, the Bitdefender app has allowed Google to make 48 tracking attempts on my phone in the last hour, ranging from my device brand and GPS location, to my Android Advertising ID plus loads more…

Isn't Bitdefender meant to be the one app you trust completely to protect you from not only hackers and scammers, but your data being sold to big business for profit? Is that not why we pay big money for the services of these apps? So they don't have to scrounge around selling our data to stay afloat?? An app that doesn't charge a fee to use I understand, but not an app like Bitdefender where I'm paying a large subscription fee for.

I'd like an explanation from Bitdefender as to why their app has Google trackers in it, as I'm sure many others would also..

Answers

  • The answer is simple: there is no app in the world that can promise to block every ad, tracker, or privacy-invading element. I am curious to know if you can, for information purposes, provide an app or tool that claims to block everything on the web regarding ads, trackers, or privacy-invading elements. Even the famous web browser extensions like uBlock Origin, AdBlock, AdBlock Plus, AdGuard, Ghostery, etc., which are solely built for this purpose, are also unable to block 100% of these things. In my personal experience, even when browsing the web using the DuckDuckGo search engine, some trackers still get through. While Bitdefender can block trackers to a certain extent, its primary function is to protect against malware and malicious/phishing links.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Thanks for your comment Flexx. However my issue is not with Bitdefender stopping the tracking attempts. I understand that that is not the apps primary role. My issue is with what seems to be that the tracking attempts are originating from within the Bitdefender app itself. Ie DuckDuckGo App Tracking says that the actual Bitdefender app is harvesting these details for, or on behalf of Google, as can be seen in the screenshot attached. It specifically shows that DDG App Tracking has blocked the Bitdefender App from sending these details about my device and my details to Google services.

    This is the issue. Bitdefender shouldn't be harvesting information from us through their app to supply to Google for whatever they decide to use this information for. It's the one app I give implicit trust to, that I expect protection from. Not having to protect myself from Bitdefender..

    I'd simply like to know why the Bitdefender app has trackers in it at all? Why does it need to harvest detailed information on our phones to sell to Google, when we pay for their services?

  • Well, this is the first time I’ve seen or heard that the Bitdefender app has trackers inside the app itself. @Alexandru_BD, anything to say about this?

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)