Email Scanning in BD AV 10

Hello Escaladar

1) BitDefender scans by default both incoming as outgoing email.

2)BitDefender scans the attachments and also the message. You can verify when you receive or send a mail than you will normally see a kind of popup of BitDefender where you can see it's scanning.

3) The attachments are both scanned with anti-spyware and anti-virus signatures.

Regards

Niels

Gmail use SSL connection. If you create an account in Thunderbird for Gmail you will have to use 995(SSL connection) for pop3 server and 587(TSL) connection for SMTP.

You will receive e-mails trough 995 port (SSL).

Also BD don't scan encrypted (SSL) traffic. So if you grab your gmail inbox with thunderbird for example and has viruses bitdefender can't know until you ru the attachemnt..

In other words no snowballs chance in h**l to get BD to scan incoming gmail.

I do not know why i had the impression that you use Thunderbird and Gmail.

My bad

So far as I know BitDefender scans only the default ports of in and outgoing mail. The problem is that you can't change the ports if they are different from the default ports.

Too bad all the techs at BitDefender Technical Support not aware of this. (and I had known about this forum)

Shortly after an BD update (that required system restart), AT&T changed their email ports to the SSL ports.

Just assumed that the cause for no longer getting the pop-up from BD showing that it is scanning incoming or outgoing mail was due to a bad BD update.

Emailed BD Tech Support that I was using BD AV v10, and after an update was no longer getting the pop-up from BD showing that it is scanning incoming or outgoing mail.

First reply was to "Please open BitDefender and go to the Antispam module to check if it is disabled."

I sent a reply back that per my email I was using BD AV v10, not BD AV Plus v10.

Second reply email from BD Tech Support said I needed to download the latest BD AV v10 from link provided, uninstall and reinstall. Needless to say that was of no help.

I did some searching and came upon this forum/post.

Have since sent a reply to BD Tech Support that they need:

* To notify all techs about asking users if they're using SSL ports for email before telling users to uninstall and reinstall BD AV.

* Improve info in BD Help section on email scanning -- nothing noted as what email ports are being or not being scanned.

Niels,

Thanks for the reply and info/links.

I'm aware of the standard ports used for email, was just referring to BitDefender's Help does not provide any info on the emails ports it scans.

Here in the U.S. most of the "Baby Bells" telcos have been acquired by SBC, now AT&T.

With AT&T switching to using the SSL email ports, going to affect a lot of users in the U.S.

Jon