Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Windows Blue Screen

Options
wnaneng
wnaneng
in Bitdefender 2010 products

I am having an issue with windows xp any time I close firefox 3.6.2 the bitdefender firewall "bdftdif.sys"‎ when I close firefox the dump file is located at. "bdftdif.sys"‎


http://www.sendspace.com/file/qdp9s2

Comments

  • santo_wolvie
    santo_wolvie
    Options
    I am having an issue with windows xp any time I close firefox 3.6.2 the bitdefender firewall "bdftdif.sys"‎ when I close firefox the dump file is located at. "bdftdif.sys"‎


    http://www.sendspace.com/file/qdp9s2


    i had the same problem for sometime. heres wat i did and i think it somehow fixed the problem -


    1) remove all incompatible addons (especially flashblock if u hav it) and update the rest


    2) update plugins


    3) remove bitdefender antiphishing TOOLBAR (donot disable antiphishing)


    4) remove any themes u hav applied


    after i did all this, the problem seems fixed. havent had a single crash thereafter

  • leighton@mail.com
    leighton@mail.com
    Options

    I'm having the same problem. BSOD. Routine in error is 'bdftdif.sys'. I understand this is a part of the BD firewall. I don't use the firewall. I am using BDAV2010. Why is a firewall driver being called?


    Should I just rename the file? Will something else blow up because it's renamed?


    It doesn't matter if I use Firefox or IE8. It fails while in any browser. BD anti-phishing appears to be active. Is it the guilty party?


    Thanks for your support,


    Leighton

  • leighton@mail.com
    leighton@mail.com
    Options
    I'm having the same problem. BSOD. Routine in error is 'bdftdif.sys'. I understand this is a part of the BD firewall. I don't use the firewall. I am using BDAV2010. Why is a firewall driver being called?


    Should I just rename the file? Will something else blow up because it's renamed?


    It doesn't matter if I use Firefox or IE8. It fails while in any browser. BD anti-phishing appears to be active. Is it the guilty party?


    Thanks for your support,


    Leighton


    As a postscript to my previous post, why do I have a directory "C:\Program Files\Common Files\BitDefender\BitDefender Firewall" in the first place if I have BDAV 2010? Why was it included in the installation?

All Time Leaders

Categories

Defenders of the month