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Bitdefender Central Down?
Anyone else having problems logging into Bitdefender Central? I I keep getting redirected from https://https://central.bitdefender.com/activity to https://central.bitdefender.com/500
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How to remove an upgradetool error?
Good morning, I've been getting this error for a while now when I start my system. How can I eliminate it? Regards
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Port Conflict
I am using Rockwell Software BOOTP/DHCP tool which require port 67 to open however it looks like port 67 is used by "bdservicehost.exe" so that doesn't allow me to open my software. I had to remove my antivirus to make it work one time however I can't afford to do that all the time. How do I change bdservicehost.exe port…
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Feedback / Testimonial
I would like to say Bitdefender has legitimately saved my PC today. My Nvidia GTX 1650 had a driver update, and it wasn't going right. The screen went black and then ended up saying no signal. My PC then actually reboot and after a bit of loading I got a black screen that said "Your security solution is cleaning your…
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contextual scan
I,m on windows 7 64bit computer and have noticed that since bitdefender total security update to 22.0.15.189 my right click on mouse button the bitdefender scan,file shredder,and vault options are not showing in menu.Was anyone else having this problem.Thanks for any reply.
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Error trying to save any file on my computer "No more file
I just bought and installed Bitdefender on 08/3/2020. After installing 2020 version i get "No More Files" Error message when im trying to save word,odt and pdf files. I uninstalled bitdefender and i could save files again. After reinstalling it i get the error again so i am certain it is Bitdefender causing the problem.…
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Very poor design of Bitdefender Mobile Security Report
Quote "Scanned blabla new app(s)... 1 of them was infected" I want more details about what went wrong in my phone. How do I know what app was infected to avoid it in the future and tell to other people? It's a secret? Here it is a screenshot of Bitdefender Security paid version 3.3.032.612. The second issue: Samsung…
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"Real-time Optimization" option
Can someone tell me if this is a bug or I'm just not understanding it. Every time I go to settings>profiles and turn the toggle for "Real-time Optimization" to on, its switched back off when I close and re open the Bitdefender UI. I do have "Activate profiles Automatically" turned on as well and thought that maybe you have…
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2019 System Scan 'stuck' at 4%
Normally when a System Scan starts, it churns through the files at a reasonable rate, finishing the scan of my single hard drive in about an hour or less. Today it started, then stalled at 4%, displaying: File: c:\Windows\System32\wshbth.dll (which is a 32 kb file) Scanned items: 237 (and not increasing) Elapsed time:…
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Performance
I have used Bitdefender products for years. No problem last year with Total Security 2018. But I have now installed Total Security 2019, and the performance of my computer is terrible, especially opening Firefox, opening some types of document. I have already raised a support issue about Safe Files not working. Has anyone…
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BUG - Constant disk read/write while Bitdefender is installed
I have build 23.0.11.48 on 5 computers. I uninstalled the old build completely and reinstalled it on all machines... and I still have to use a trick with restarting the service (Windows Management Instrumentation). If I don't restart the service, there is still a problem with constant reading of drives (including…
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BUG - External hard drives won't eject with Bitdefender
Bitdefender is preventing me from ejecting a USB mass storage device. This was not a problem before the 2019 upgrade. How do I fix this. The application \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\vsserv.exe with process id 2020 stopped the removal or ejection for the device…
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Ransomware Remediation Missed, Disappeared or is a Glitch??
i'm new on this forum and surprisely the new build of Bitdefender 23.0.11.48 has missed the Ransomware remediation on the protection tab or is a glitch (moved in the right causing impossible to disable or adding/managing exclusions and also enabled the feature) Note: the image is for the spanish version of Bitdefender…
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bdagentd and BDLDaemon takes high CPU usage
Hi there, From time to time Bitdefender deamons like bdagentd and BDLDaemon takes hight CPU usage. When I turn off autopilot and then tun it back on I can get a rid of BDLDaemon. But I can't do anything with bdagentd. For example now bdagentd takes 50% - 60% of CPU and makes my laptop to heat and slow down. And that's from…
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Antivirus Plus - Firewall Notification issue
Does anyone have issues with Windows Security Center (Windows 10) and message about Bitdefender Firewall? In Security Center I have message: Actions needed in Bitdefender Firewall - Open Bitdefender Firewall. As I'm using Antivirus Plus, I don't have firewall included in my product. Am I misunderstanding something or it's…
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Printer Canon TS6050 not working with Bitdefender Total Security 2019
I installed Bitdefender 2019 again on my Windows 10 64 bit system and the printer Canon TS6050 (all in one) does not seem to work anymore. Additional information: I'm working with a Windows 10 Build 17738-rs.5 release 180810-1706 (Windows Insider Programme). Initially Windows Defender and Bitdefender 2019 were working…
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Problem after the latest update (v23.0.10.31)
After the latest update the UPDATE RECOMMENDATION notification seems to be permanently stuck, stating that the virus database is out date. If you try to update from the notification, it get's permanently stuck at 0%. Updating from the tray icon works with no problem, but even after a successful update, the notification…
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Update failure, when checking from system tray icon > update
So, after contacting customer support today due to apparent updating issues, I have come to a conclusion (with the help of their knowledge) that the update process gives the "Update failure" message whenever there's no update available. Not only that, but it also leaves no info behind, just the Update window with…
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Bitdefender 2019 blocking GTA Online
Does anyone have a fix for this? I've tried whitelisting all the .exe files for GTA V and Social club, and allowing all of them through my firewall. 2018 worked fine with the exceptions added, but 2019 does not appear to be doing so.
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Bitdefender Free update failed
Bitdefender free try to update earlier and it said. Update failed, error -2019.
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15-20 minutes to autoupdate
When you just turn on the computer, is it normal to take about 15-20 minutes for the auto update start? Isn't it a security issue? NOTE: Thread is currently being used to investigate the issue causing virus signature updates taking more than 10 minutes to complete. We will update the status when a fix is delivered.
