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Cannot turn on Bitdefender Firewall and Ransomware Remediation
Hi, I just subscribe to bitdefender total security. Currently have 2 device (windows 7 and windows 10). In my windows 10 machine i cannot turn on Firewall and Ransomware Remediation (the switch is grayed out). While in my windows 7 machine i am able to switch it on just by clicking it. How do i turn these features on on my…
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How do I uninstall Wondershare
I am new to bitdefender and have just done a full scan. This showed no virus etc but showed 165 password protected files which were not scanned. All thes files are in a folder called "wondershare". Checking out "wondershare" on the net I still don't now what it is, where it came from or how to get rid of it. Can any body…
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Remediation of ransomware
Hello, like other, I am looking for a solution because the password which protects the modification of the parameters in the interface of Bitdefender, in particular the remediation of ransomware, is different from the general Bitdefender password... I never used any other password than the general ... incomprehensible. So…
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Bitdefender sees Java Platform SE Binary as multiple applications
Because of this it is impossible to add this to the accepted applications and Bitdefender continues to block it relentlessly.
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I need assistance
I have had a Bitdefender account for almost a year, and haven't been able to install it successfully since purchase. Each time I try it appears to either log me into a redirected site, or installs a malicious version of Bitdefender. I can see in the Windows Registry that there is an infection, as well as the windows32…
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Error trying to save any file on my computer "No more file
I just bought and installed Bitdefender on 08/3/2020. After installing 2020 version i get "No More Files" Error message when im trying to save word,odt and pdf files. I uninstalled bitdefender and i could save files again. After reinstalling it i get the error again so i am certain it is Bitdefender causing the problem.…
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"r" and "rstudio"
I tried to run a program on "r" which I am just learning (I am very much a beginner who barely knows what I'm doing). Bitdefender keeps crashing the computer when I run the package stating that some of the r files get encrypted, so bitdefender shuts it down to restore it. Any suggestions? I want to run r but dont want to…
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Osiris decryption
I got many files encrypted due to an Osiris ransomware attack a couple of years ago. I managed to remove the ransomware and then installed Bitdefender Internet Security to my computers to protect from similar attacks. But at that time I saved my encrypted files on a separate hard disk and I now wonder if there is a way to…
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Ransomeware Protection Needs To Tell The Location Of The File Creating The Problem
Hi, The other day I got an alert that Runtimebroker is trying to access my pictures folder. I have a windows 10 x64 pro edition. Now I know that runtimebroker.exe is a genuine windows file. What i didn't know, is to allow or disallow the access. Why? 1) because, being a windows file, BD should have whitelisted it. 2) I…
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Ransomware and Malware warnings for common programs?
I have the 30 day trial version of Total Security 2017. Am thinking of purchasing but I have a couple issues. Here's one, the other is in the Update thread. I get errors of malware and ransomware that I'm pretty sure are common Windows programs. One is: C/Windows/Explorer.EXE Another is Wordpad. See jpg's for all. Why…
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ransomware protection is not popping up
In BD2016 AV plus I was used to see a popup when BD saw 'ransomware' like activity.In BD2017 AV plus I miss these popups. I know I can find these ransomware blocking messages in the UI but I would rather see a popup. Can I configure DB 2017 in a way that these ransomware popups are shown like in the BD2016 version?
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Ransomware Does Not Turn On
Does anyone else have an issue starting Ransomware? I have 2 Windows 7 computers (Windows Home Premium and Windows Pro which is relatively new) and on both computers, I cannot turn on Ransomware. Clicking on the x or the box beside it doesn't do anything. It just stays greyed out. I never tried it until about 1/2 a year…
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Encrypted Time Machine Disk
So, my question is if I encrypt my time machine backup disk on the MAC today and I get a ransomware preload infection (which activates in say 7 days) will the ransomware still be on the backup disk just waiting for the 7 days to come up and install itself if I ever need to restore my backup? My assumption is that…
