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License upgrade
Hi, I currently have the Total Security license. How can I upgrade to Premium Security Plus without having multiple licenses in Central? Greetings
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How to upgrade from Bitdefender Ultimate Security home to GravityZone Small Business Security
Started off with just a few computers but now reaching over 10. I could not find any info on how to upgrade on the website, does cancelling Bitdefender Ultimate Security home and purchasing GravityZone Small Business Security involves having to uninstall and reinstall all devices? not even sure if GravityZone Small…
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Can't activate my subscription
I've just made a subscription to 1 x Bitdefender Family Pack but my Bitdefender Central still only show my Bitdefender Total Security How do I activate the Family Pack?
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How to remove an upgradetool error?
Good morning, I've been getting this error for a while now when I start my system. How can I eliminate it? Regards
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Cannot update to version 25....
Hello, I have two laptops running windows 10. On my oldest laptop, I have bitdefender total security version 24.0.26.137. On my new laptop, a new install of Bitdefender gave me version 25.0.2.14. Version 25 fixes an issue I was facing but I cannot update the 24 version to the 25 version. Can somebody help me with that? I…
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Switching from Antivirus Plus 2020 to Total Security 2020
I have the Antivirus Plus 2020 (3 Win devices) subscription active until May 2021 and I want to switch to Total Security 2020 because of the extra features and Android devices it protects. Does anyone know: If I choose the Total Security subscription will I pay the full fee? Which means cancelling out the Antivirus Plus…
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update from internet security to total security
Hi, my elderly father recently received an offer to renew or upgrade his BD internet security (already licensed until 01/21). Separately his BD mobile security was due to expire 06/20. Not really understanding what he was doing he paid to upgrade to BD total security but also renewed BD mobile security through Google Play.…
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Upgrade to Total Security
Hi, I used to subscribed to Bitdefender Total Security. With 2 months left, I decided to renew the subscription. However, I bought the wrong key. I bought Bitdefender Internet Security. Now my account automatically downgraded to Internet Security with 61 + 365 days of subscription days. I was wondering if I buy a key /…
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Upgrade Uninstall for 2017 Stuck
Uninstall step from 2016 to 2017 was taking hours. I have now tried to RESTART the computer and this, too, is taking hours. I have already upgraded on another computer with same internet speed successfully. Can I leave it in the RESTART mode to see if it will clean up after itself? Again, we are talking HOURS. Windows 10…
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Bitdefender upgrade
I have a current license for Total Bitdefender 2016 (still more than 200 days to go). If I agree with an offer for Total Bitdefender 2017 from SharewareOnSale will that be added to my current license or is it instead ?
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Downloading twice 377MB when upgrading
When upgrading from Bitdefender AV plus 2016 to 2017 first a 377MB install file download is started. After this download a previous version of Bitdefender is detected that is de-installed by the installer software. After the reboot again the 377MB install file is downloaded. I guess that a manual de-install before the…
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[Sent To Devel] Rescue Cd Upgrade And Wifi Support
Hello! First; I'm sorry for my poor English (I'm from Italy) Second: sorry for posting a question here, but I couldn't fine Rescue CD in the support section options. Ok, go on! I'm a fan of Bitdefender rescue CD: it helped me to restore customers PCs several times. It's very effective, so it's always my first choice if I…
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Does Bitdefender 2015 Get The Same Updates As 2016?
Does Bitdefender 2015 get the same updates as 2016? The same virus definitions? What are the exact changes the 2016 version has from 2015 version excluding Bitdefender Central?
