Upgrade to Total Security

felix_panda

Hi,

I used to subscribed to Bitdefender Total Security. With 2 months left, I decided to renew the subscription. However, I bought the wrong key. I bought Bitdefender Internet Security. Now my account automatically downgraded to Internet Security with 61 + 365 days of subscription days.

I was wondering if I buy a key / upgrade to Total Security, will my account be back to Total Security with subscription days of 61+ 365 + 365? Or I'm stuck with Internet Security for a year and it'll be upgraded by the time 61 + 365 days have passed?

Thanks,

Felix

Jayakrishnan

Hello @felix_panda ,

If you buy a total security key now, then you will get 61 + 365 days subscription. But your internet security licence will be of no use, unless you install Internet security on another computer.

Also you can drop a mail to bitsy@bitdefender.com describing the accidental purchase of wrong product and get recommendation from Bitdefender technical team.

If you find this response helpful, pease mark it as accepted / agree.

felix_panda

Hi,

Thank you for the explanation. I guess I'll just stick with Internet Security for now. Not that big of a deal.

Felix