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BitDefender without a subscription?
Hi all, I have a Bitdefender Premium Security subscription, I have installed it on my own devices and on a PC at a family member. All are logged in with my account, so I see them on central.bitdefender.com 👍 I have also sent a link to another family member, but I didn't tell him what to do, so off course he created a new…
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Bitdefender support doesn't help !!
Hi . ive been trying to solve my issue via Bitdefender support chat . its been a month or two and still no one helps! all agents say " sorry the second level collogues are busy and we will put your case in priority " or something similar and … issue : Bitdefender stopped selling my region license but three different agents…
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How to add more licenses to Bitdefender GravityZone Business
Hello, We currently have a license for 20 devices, but we would like to add more devices to this plan. How can we go about getting that accomplished?
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Does purchasing another year of coverage overwrite your currently active coverage?
Hi, I currently have a 1-year subscription active for Bitdefender Total Security 2019 (5 devices). This is valid for another 52 days. Bitdefender currently has a sale offer for the next 15 days to purchase the same coverage for Bitdefender Total Security 2020 on sale. If I purchase this, will it overwrite my existing…
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Question regarding Bitdefender License
I would like to buy a Bitdefender Internet Security Pack. I found this Promo from Bitdefender: I have two questions regarding this Promo: Is it legit? It seems on the bottom of the website that the copyright is only until 2017? "Copyright © 1997-2017 Bitdefender" Is it an old promo that isn't valid anymore? If the Promo is…
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Code Expiration
If I buy a subscription, can I activated it any time I want? The activate code has an expiration period?
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Premium VPN Upgrade not showing after Payment
Hi, I have renewed my subscription and whilst it is shown in Bitdefender Central the desktop connection is still showing it is on the daily limit....is there an easy way to rectify this. The email address and account details are the same!
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Purchasing Subscription for different product
I currently have a trial subscription of Total Security. I am interested buying Internet Security from an email offer I received as I do not need all of the feature of Total Security. I still have quite a bit of time on the Total Security trial though and don't want to waste it. If I purchase the subscription for Internet…
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Upgrade to Total Security
Hi, I used to subscribed to Bitdefender Total Security. With 2 months left, I decided to renew the subscription. However, I bought the wrong key. I bought Bitdefender Internet Security. Now my account automatically downgraded to Internet Security with 61 + 365 days of subscription days. I was wondering if I buy a key /…
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How to replace current license from old computer to new computer?
How do I replace current license from Old computer to new computer? I have dispose my old computer due to hardware issue and couldn't find a way to replace the license to new computer. Appreciate your kind assistant.
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license is not activated
hi, i have bitdefender antivirus 2016, in the 2016-11-26 I bought a license for bitdefender antivirus 2017, i got the invoice but the license term has remained the same, 60 days or so. i upgrade to antivirus 2017 but nothing changes.
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How to get the product I paid for? (Bitdefender Total Security Multi-Device 2017)
Dear forum members, I need your help with the following issue: I have bought Bitdefender Total Security Multi-Device 2017 subscription for 12 months. I have got the email that my payment was successfully received, but that is all I got. I mean, what's next? I was expecting for some download link or at least some activation…
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Acquired license number is wrong in Central
Hello I'm from Brazil. I bought a BitDefender Total Security license entitled to 5 devices. In my mind I could use it on 5 PCs, but that's not what happened when I open the Central. Simply it was only enabled only 2 devices. Attached images below. I would like the BitDefender resolves this problem soon or I will have to…
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Behavior After License/trial Expiration
What is Bitdefender's behavior after license or trial expiration? Does it still provide some protection, or none at all?
