Adikrishvara ✭

@Alexandru_BD Thanks for your instruction. I already knew all the changes of settings you showed me would have saved the day. It was too much of a hassle changing this and switching that off. Therefore, I turned off the Bitdefender Firewall and let the Windows built-in Firewall take over. Downloading and installation went…

@Alexandru_BD You say that whether or not Alert mode works is not critical for the performance of your firewall. I don't believe it. Why do many of the other firewalls enable such a similar feature by default? In the meanwhile, are you saying that we should trust totally the filtering function of your firewall? For such a…

History repeats itself. This issue hasn't occurred for the first time. I filed a ticket for it more than two years ago. They finally fixed it. Now the same glitch has returned.

Poor guy, nobody from Bitdefender has answered your question. As a matter of fact, you don't need to create any firewall rules granting the traffic of a certain application. the Bitdefender Firewall allows both inbound and outbound traffic of all the programmes by default. That's why that specific TCP traffic you wished to…

/index.php?/profile/211912-alex-d/&do=hovercard" data-mentionid="211912" href="<___base_url___>/index.php?/profile/211912-alex-d/" rel="">@Alex D. File Uploaded. The ticket number is 2020010802570001. Thank you very much once again. 

I submitted the request two days ago and have been waiting for the ticket to be issued since then.

Dear /index.php?/profile/211912-alex-d/&do=hovercard" data-mentionid="211912" href="<___base_url___>/index.php?/profile/211912-alex-d/" rel="">@Alex D., The Support Tool log has been prepared and has been delivered to you at the designated email address. However, your mail server rejected it. The reason for it is that the…

3 hours ago, Bob4K said: A virus will try to send your bank account and passwords info, that's what you need to block, and that's outbound. Indeed. Only when your computer is infected. So, not everything outbound. Such an infection may come from a malicious website, unknown programmes or software-cracking packages bundled…

1 hour ago, Bob4K said: I meant it should block outbound traffic by default. It's a sensible method: no pop ups, and if the user starts an app that needs to connect, he sees it's not working and authorizes it. When there are constant pop ups, users end up clicking yes without thinking. I didn't notice that. You said that…

5 minutes ago, Bob4K said: I meant it should block outbound traffic by default. It's a sensible method: no pop ups, and if the user starts an app that needs to connect, he sees it's not working and authorizes it. When there are constant pop ups, users end up clicking yes without thinking. I see. Indeed, you're right about…

On 12/24/2019 at 1:28 AM, Bob4K said: It's the best way to manage a firewall. Everything is blocked by default, and you NEVER get a pop-up asking permission. Most users don't know what is what, and end up clicking yes every time. Instead you grant permission manually in a very easy way, by clicking on an opened window or…

Dear garioch7, A reminder or possibly an unnecessary piece of advice to you as well as other users on this forum. What is actually an anti-virus replacement? I don't want to wast time theorizing all the stuff. I think that the author of the topic of "Anti-Virus Replacement" on the forum of Malwarebytes has made himself…

Yes. Alex D. is partially right about this issue. Before Malwarebytes 4.0, there was no major problem with compatibility between Malwarebytes and other anti-Virus suites. However, Malwarebytes 4.0 claims that it is an anti-virus replacement from now on and will register in Windows Defender Security Center and disable…

OK. Thanks.

Wow, the forum system doesn't allow me to upload the rest of the files. What should I do? Sending the complete video to you at bitsy@bitdefender.com?

Hi, Like I said in a previous post, Fiel Shredder Recommendation still pops up. Please check the uploaded video file compressed and divided into 8 parts. Part one is coming up. /applications/core/interface/file/attachment.php?id=19510" data-fileExt='rar' data-fileid='19510'>Screen Recorded.part01.rar

4 hours ago, Roxana G said: Hi, When you create a rule in Firewall to block inbound connection, you need to create another rule to allow outbound connection, otherwise a new rule will be created automatically. You can , as an alternative , use alert mode but do please note that this will imply that you're ready to manually…

Thanks for your reply. I've understood better how the rules of the Bitdefender Firewall are set. However, this kind of design is not smart enough. There's no such trouble in the Windows Firewall when you block an inbound connection of a certain programme of which the Windows Firewall lets go . Yes. I'd switched on Alert…

I have the same issue. Here’s what I do. After the system is updated through its proper channel, perform a vulnerability scan task manually and the stubborn “Update Recommendation” will be gone. In the meanwhile, the most annoying one is “File Shredder Recommendation”. Each time when I open Bitdefender Internet Security to…

The anti-tracker under Bitdefender Privacy is considered an extension of Google Chrome once you install Bitdefender. Go to "More tools" of your Google Chrome and open "Extensions" where you'll see all the extentions listed there now including "Bitdefender Wallet" and "Bitdefender Anti-tracker". In your case, the switch…

Will do that. Thanks.

Dear Roxana, Still doesn't work in the safe mode. Below you'll find a screenshot

Thanks. Will try that.

Dear Roxana, Thanks. OK. I'll write an email with a description of the situation. But, as for the log, like I mentioned in the previous two mails, Support Tool on my system is crippled. It can only generate a debug package. No log can be created. This is a problem on top of another. I don't believe a debug package can give…

Dear Roxana, I tried "Confirm Ticket" and a Debug Package was successfully created. However, though the package must be delivered via the ticket you open by means of this choice, it didn't seem to send out any information of mine to open a ticket. So far I haven't received any ticket validation emails. Besides, even if…

Dear Roxana, A Support Tool Log can't be created on my system. I was waiting for more than half an hour. No log has been produced. Later, when I retried, I checked Task Mangager. It revealed that, "Reproducing the issue" being executed, the CPU usage on the part of the programme showed 0%. I suspect that some of the…

Dear Stefan, I know that. As you noted, Bitdefender doesn't offer support for AMSI. However, Microsoft still hopes that antivirus companies will incorporate the support for it into their products to strengthen the ability of detecting potential malware. Therefore, you suggest that, if you want to use this feature, you'll…

Hello Roxana, For example, upon installation, you turn on Quick Scan and let it be. It runs. Once you reschedule it, it stops working. Turn it off and then turn it back on. It no longer scans as scheduled. No matter how many times I've tried, it's on strike forever. Likewise, when you create a new scan task for the very…

On 7/29/2019 at 7:18 PM, Roxana G said: Hi, At this moment we do not offer support for Amsi and we will take it into consideration. For the moment, if you want to use this option, you need to enable Windows Defender. I don't quite understand. Are you saying that we can turn on the real time protection of Windows Defender…