C-1000

Well, if I said something wrong, I have no idea what it was. Or if this is the wrong forum to ask BD questions such as mine, I'd appreciate knowing that.

Hi Neils-- I've been at this for quite some time. First, I did what you said. The only things that were listed in Spyware--->Advanced Settings---> Registry were three items (no dates). Next to each one, it said "Permit." And the boxes had checkmarks in them. I unchecked them. I then tried to uninstall SP3 via the link you…

Neils, it just seemed rather strange that BD did not recognize, as legitimate, the source that wanted to make changes to my registry! There also was no company listed where MS normally appears on the BD popup. Had that not been the case, then I would have accepted the changes. I do not understand why I didn't see MS shown…

Plus... I keep getting, about every 10 minutes, a pop-up, "Updates are almost complete, you have to re-start windows, do you want to do it now or later?" I click later. I'm serious, I'm sort of afraid to reboot the thing pending anything you can tell me regarding what's going on.

What version of BitDefender do you have ? V10, Build 247 Also, may be unrelated, but my computer has been reeeeally slow lately. I've done defrags. But I sure have to re-boot a lot. I often get a screen "Virtual memory too low," and that computer is freeing up space. The update on the MS updater thing though... after it…

Hello C-1000 If you have enabled the option to send error reports to windows that could be the reason why word contacted the internet. What you can do is make 2 rules for winword.exe one for tcp and one for udp where you deny outbond connection. If a rule is created you will not find information about it in the events. If…

Hello C-1000 If you want that BitDefender firewall always ask you for confirmation do this: go to the firewall section in BitDefender and put the slider on ask. Are you using internet security or antivirus plus? Regards Niels Thanks, I'm using Internet Security. I had put the whole Whitelist on "ask" status, but still saw…

Hello C-1000 There isn't a forum option for just printing one reply. So you have to use print entire topic and select the reply you wanted to print. After that select in your printer print only this section. Regards Niels Okay, I found "Print Topic." (It's under "Options" at the top of the thread.) I didn't realize I could…

Thanks Niels-- I wanted to print that out, so copy/pasted it into an email. Is there a way to just print out an isolated reply direct from this forum? Or would I get the entire thread?

Hello C-1000 Why microsoft word is allowed to make contact to the internet is because you can use online help or download templates or go to the office update website. Then word has to make contact with microsoft.com. If you don't use it deny access. Regards Niels Hi Niels-- Thanks for the info. But still, can I not select…

Cris, thank you very much for the detail! I will have a couple of questions, but am unable to write them right now. I just wanted to get a quick note back to you to thank you for the explanations you put in the post, and also to say that I did look at the screen shot, which is in Romanian? Well, I was almost able to read…

Super thanks, Cris. I have the general gist, and I clicked on the links you so helpfully provided. All I can say is, it appears they explain it very well. (Now, as for my own understanding what they're talking about... They put terms that you may not understand in blue <hyperlink>. Well, when most of an explanation's…

Okay, that all sounds pretty complete. With my not understanding what "protocol" means or the effect of "port" in this context (it was described with the boat/slip analogy regarding computer connection into the internet, not a specific application within the computer) -- what box would I check if I want to allow contact…

Hi Carol, OK, my mistake for using the wrong words. I wanted to say that there is only one list, which everybody has. As you say, it's "universal for everyone" It doesn't depend on your PC's configuration. The Ask option is not on the Traffic tab. It is on the Status tab, at the section called Level of protection. I've…

Hi Cris-- Thank you so much for helping. I'm feeling rather stupid at this point, but here's where I now need clarification of the first part your answer (quoted below). Any further questions I have (or not) will depend on that. The whitelist is updated once with the virus signatures and other BD updates. It contains…

Hello C-1000 If you receive many error messages than you could have a faulty memory. To test that download memtest: http://www.memtest86.com/memtest86-3.3.iso.zip Unzip it and burn the iso as an bootable disc in your burn software. Otherwise vsserv.exe has referenced the memory incorrectly. Regards Niels Okay, I'll see if…

Hi Carol, Yes, you deleted the file, permanently. To restore a file, press the Restore button. It is placed under the list, at the left of the Send button. Cris. LOL. Okay, thanks.

First of all, the WhiteList: Mine has a gigantic list of applications. Some of which don't even apply to anything I've done. Examples... McAfee applications, AVG "setup Launcher," "Auto Update" which is "part of the AT&T WorldNet Service, "AT&T Setup... AOL United Kingdom..." Lots of them. Is this White List simply generic…

Hello Carol You can also drag an drop a particular file. So you don't have to press on the +-icon when you are in the quarantaine section. To do that first you have to select the file which you want to quarantaine by pressing the leftclicking on the file and release your leftmousebutton when you are in the quarantaine…

Thanks Cris! You answered the quickies (quite well) and gave me how to get a better understanding of just what it is I'm really asking about. At this point I don't yet know what's a BD question and what's a General Knowledge question, lol. Carol

Hi, Carol! To add a file to quarantine, all you have to do is click the "+" button near the delete one (the "-" button). A dialog will appear, which will let you browse the files you wish to add. Andrei Thanks Andrei-- I could find this out the long way, but how do you get TO the Quarantine screen, and are the plus and…

As far as I know, in version 11, after each update, the quarantine will be scanned. Well if the file is detected by BD from the beginning as suspicious or infected, it wouldn't have time to make any harm, if it's moved to the quarantine. However, there is the chance that BD doesn't detect the file at all, which may lead to…

Catalin's explanation is pretty much the right answer. Quarantine is a special folder, were nor other process except the AV nor the user can acces the file. It is the safest way to isolate a suspicious or an infected file. Andrei Thanks Andrei-- I didn't know whether a file that is suspicious (or infected) would have a…

1. The Quarantine is a place where the virus is placed by the AV. 2. You can restore the virus from Quarantine 3. If the virus is in quarantine it can`t harm your pc. 4. the virus is moved in quarantine to minimize the infection(his action) This is not an expert definition but you can make an impression about the…

1. The Quarantine is a place where the virus is placed by the AV. 2. You can restore the virus from Quarantine 3. If the virus is in quarantine it can`t harm your pc. 4. the virus is moved in quarantine to minimize the infection(his action) This is not an expert definition but you can make an impression about the…

Chris, Ohh, you are good. I understood your explanation. I am printing out this thread so I can read it over better and really understand what I'm doing. Not this minute, but when I am better able to do it, I will re-boot, uninstall BD Antivirus, go straight to the website, and freshly install BD Internet Security, reboot…

@claudiu: you are partially wrong. BitDefender Internet Security does indeed have the firewall included. But also does BitDefender AV Plus. It also has a firewall module, but it is less secure then the one offered by BD IS. @Carol: BitDefender Trail versions are working exactly like the Full versions. There are absolutely…

Hi Carol, OK. Just to be clear. The server is a PC. As I said, it needs to know your IP (in an e-mail's case, it needs to know your mail server's IP), so that it can send you data. Because the server is a machine, it cannot do anything to harm you (unless it was instructed to). But, the server (the machine) can "tell" a…

Open BD Management Console, go to Antivirus and press Custom level. There, the option should be just before the last one (it's called Scan HTTP traffic). Cris. Man, I must be really missing something. I cannot find anything that refers to Realtime or to HTTP. I've highlighted every category in Antivirus, including…

Yes, that's what I mean. If you don't want to post it on the public forum, just send me a PM and attach the image to it. Cris. Thanks, I sent it to you.