Marius G. ✭

It's odd that the Google Mesh used this name instead of the System Name from windows. Nonetheless, you can change the name from the Google Home app -> Wi-Fi -> Devices -> Tap the device that you want to change the name of -> rename device.

Hi @leccocun , The quarantined item is a shortcut to start the program from the start menu. Can you post a screenshot from the events menu, with the detection message? What we require is the message that contains "Detection ID: ...". Regarding the software itself, are you able to run it from its install location? If not,…

Hello, We're sorry for the delayed response. We checked your case and our colleagues have replied to your email. If you need further assistance with the activation, please reply to that email. Thank you!

The Vulnerability scan will show results after interrogating the Windows update service. We recommend checking the Windows update section (and not the Windows Defender one) if you encounter similar situations. 

The issue has been found and our development team is currently working on a fix. Unfortunately, no ETA is available for the update. 

Issue fixed in build 23.0.14.61. Build is present on both reinstall and update (update is not released to 100% of the market yet). 

Issue has been identified and will be solved during the next product updates. The situation occurs only if you install the software in Spanish or Czech. English is unaffected. 

Usually, these sort of issues can occur if you have the option "use a Master Password" enabled in Firefox prior to installing Bitdefender: https://support.mozilla.org/en-US/kb/use-master-password-protect-stored-logins If you disable this feature and reinstall Bitdefender, everything should go back to normal. The solution…

Try adding the following exceptions under Online Threat Prevention: http://eu.launcher.battle.net/ http://iir.blizzard.com http://eu.patch.battle.net http://level3.blizzard.com/ http://blzddist1-a.akamaihd.net

Hi, Thank you for reporting this to us. Our developers have already solved the issue and the patch will be delivered via automatic update, in next couple of days. Sorry for any inconvenience this has caused you. 

Hi Felix, We don't have this feature implemented. Your feedback has been sent to the development team, to be taken into consideration. You can rest assured that the device is protected in real-time. 

Hello, Issue was identified and a fix is currently being delivered. Please keep in mind that it may take some time until the patch reaches all devices.

Buna ziua, Ne pare rau sa auzim despre aceasta situatie. Am gasit cazul pe care l-ati deschis cu echipa noastra de suport tehnic, si va vom anunta prin intermediul email-ului atunci cand totul va fi rezolvat. 

Hello, The situation should be resolved after a restart. Can you confirm? 

Everything should be OK now, and no issues should reoccur regarding updating the product.

/index.php?/profile/213167-writer/&do=hovercard" data-mentionid="213167" href="<___base_url___>/index.php?/profile/213167-writer/" id="ips_uid_8179_9" rel="">@Writer Please restart your device once again, and check if Windows Defender Security Center reports the correct information. Otherwise, please proceed with a…

Please use these guidelines to exclude the QuickBooks application: https://www.bitdefender.com/consumer/support/answer/2700/ https://www.bitdefender.com/consumer/support/answer/2393/

/index.php?/profile/193023-shahram-b/&do=hovercard" data-mentionid="193023" href="<___base_url___>/index.php?/profile/193023-shahram-b/" rel="">@shahram-b Please update from System Tray and reboot your device. 

/index.php?/profile/213149-ztech/&do=hovercard" data-mentionid="213149" href="<___base_url___>/index.php?/profile/213149-ztech/" rel="">@ztech Yes, manual update and a reboot will solve the issue. /index.php?/profile/213162-romerton/&do=hovercard" data-mentionid="213162"…

Due to the large amount of phone calls and chats, the hold times have increased. With that said, I will be monitoring this thread and you can post here if you have any questions or issues related to this matter. 

Hello, Earlier today a number of Bitdefender customers running consumer and GravityZone business products on Windows were presented with an error report regarding the unexpected stop of vsserv.exe. An engines update scheduled earlier today was not completely delivered to some customers, which caused the engines to report…

Hello, Earlier today a number of Bitdefender customers running consumer and GravityZone business products on Windows were presented with an error report regarding the unexpected stop of vsserv.exe. An engines update scheduled earlier today was not completely delivered to some customers, which caused the engines to report…

Hello, Please try clearing your cache and cookies or try a different browser in order to log into your account. Alternatively, in order to solve the initial situation, please reinstall Bitdefender from your Control Panel.

Hi, Thank you for your feedback regarding manual exclusions in Bitdefender Free. It was forwarded to the dev team.

Hello, Please do write us at [email protected] and include a couple of screenshots displaying the update errors. Thank you.