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Correction to my above post. AV Protection settings can be customized. Sorry about that.

Thought I would try to install and see if 2017 does the uninstall of 2016 as part of the 2017 install process. Downloaded from BDC and ran the install. Worked fine on the one computer I tried it on. Some initial impressions of 2017 1. It is a lot different than 2016. GUI completely revamped and will take a while to get…

17 hours ago, Rohugh said: Hiya I assume that during installation it will detect any other AV and ask for removal, I seem to remember that is what happened when we updated to BD 2016. I was running Win Defender and updated through Central so everything was straight forward and relatively quick. You know what happens when…

It would be helpful if someone from Bitdefender support would talk about how to upgrade from 2016 to 2017. Do you need to uninstall 2016 first? Can you run the 2017 installer and it will automatically do the housekeeping to replace 2016 with 2017? The most basic of questions yet the knowledge base webpage doesn't even…

I am not alone in experiencing the problem with latest update to Malwarebytes Premium See here I opened a Bitdefender support ticket on this. There was no problem with BDTS 20.0.26.1418 and the previous release of Malwarebytes 2.2.0.1024. Note that I had them installed together for only a couple of days before the update…

Just because an update is required does not mean you have to perform one. If the Widget gets in your way with the message just go to Settings and hide it. When you are done with your work for the day. unhide the widget and reboot. AFAIK Bitdefender products do not auto reboot when a required reboot is indicated. Could be…

"No update has been performed in the last 1 days(s)" If you have the update set to every 12 hours and you miss one then you have had no update in the last 1 day when you get to 24 hours. Even though your computer is on all the time it could be for some reason you miss an update ever day or two and hence the error message.…

I think the test fails because the BD Firewall default rules block ICMP6 which has security related issues http://www.infosectoday.com/Articles/Basic_IPv6_Security_Considerations.htm The link below may help you to allow ipv6 communication Bitdefender Firewall General Rules…

I would double check the URL you entered in Safepay with the one that works in your browser. Make sure they are the same. Also make sure the SafePay settings are not set to not use SafePay for that website.

As far as I understand, the antispam module is redundant when my mail client uses ports other than 110 and 25 and it can be disabled? I use Thunderbird as my main email client, though if Microsoft could ever get their Windows 10 Mail app working correctly I would switch to it as my main email client Anyway my ISP does not…

To turn off Auto Pilot click on the icon with the blue dot at the top of the GUI. Then click on General Settings. Finally turn on Paranoid mode.

1. Bitdefender recommends turning off the Windows Firewall. I do not do this. I just make sure that the Windows and Bitdefender Firewalls are both set to Private on and use the other default settings with it. If you leave the Windows Firewall on, or actually turn it back on after installing BD you might want to look at the…

Hi! I have subscribed to Bitdefender Total Security 2016, and I am noticing that the program has a process called "Bitdefender Agent (32-bit)" that is constantly using approx. 30% of the CPU. That causes the computer's fans to be active all the time. This isn't normal, is it? Is it really supposed to use that much of the…

Exact, not work. Try putting exclusions in both MBAM and Bitdefender for each other.

I am trying to set up a new account with BD Central however the registration process rejects my email address because I have used it in mybitdefender. Is there a way around this without using another email address? Same isssue here. I just got off the phone with Support and they said sometimes it does and sometimes it…

1. I am using HP Pavilion Desktop - 500-422nl : http://h20564.www2.hp.com/hpsc/doc/public/...docId=c04471638 , I like to use sleep mode. No issue if uninstalled BTS 2016. 2. This issue happened for all web site, Also on here (http://forum.bitdefender.com) This issue happened, if bitdefender parental control installed on…

Hi , Does anyone find the Web Protection in browsers doesn't seem to work very well. All sites showing as safe even when they are Warez or pirate sites? I don't use or search for these you understand but when searching for some software, some of these sites show in the search results. They always seem to show the green…

It is. Widget shows 6 (or *N update 1002 events). When I hit BitDefender, value changes to 1 in the widget. If you want, I can record a video, starting of the next month. I appreciate your response, BTW. Maybe there is a communication, no pun intendeded, problem here. If you see 6 in the widget and they are all the result…

It's not a decision. BIS 2015 always save and fill my login and password from that site, so I think new BIS should do it too...I'll better wait for fixes from Support. But thank you anyway for advice What website are you talking about? If you mention the website we can test it to see if we are also having the problem. What…

My issue are not fixed with this update ? 1. PC cannot start if goes sleep mode. 2. Web site login not working, Enter login info and submit but page loading take log time and still are not logged on. (This issue happened, if bitdefender parental control installed on the PC.) 3. mozilla firefox get addons page are not…

Yes, they improve Wallet, but it still can't save/fill login and password from some sites (accounts.google.com for example). Georgia promised 2 month ago that this site will be added to the list of sites but I still can't use Wallet there. The only change I've noticed is that the Wallet now displays the last time…

I'm still waiting for a solution about how to export the created Firewall rules that allows to restore the rules in case of a new Bitdefender 2016 install.. You could try this Open Windows Explorer Go to Program Files------>Bitdefender----------->Bitdefender 2016--------->Settings------->Firewall. Copy the 'rules.xml' file…

If opening a support ticket or emailing them at the proper email address does not get a quick enough response, just phone technical support. They are available worldwide 24/7. You just have to find the right phone number to call. Good luck

Hello rm61, I provide my contribute/opinion as a medium advanced user of Bitdefender products. Bitdefender 2016 includes a feature, named "Active Threat Control" (formerly Active Virus Control). This feature makes Bitdefender to check what the processes do. Basing on their actions, it composes a score (as it happens with…

Ever since i started using Windows 10, i'm having major issues running virtual machines. Some web searches showed that Bitdefender is known to block vt-x and i can confirm that uninstalling bitdefender fixed my issues. When Bitdefender is installed Virtual Box is giving me this error: VT-x is being used by another…

Hello How can i can enable paranoid mode in internet security 2016? I know it's not available in 2015 but I've read i can do it in internet security 2016 as in http://www.softpedia.com/reviews/windows/b...ew-491431.shtml For your internet security it is important that you understand how Bitdefender products change security…

But If it is up-to-date, no reasons to notify previous failures. Is it? The reason for showing the information in events is because you had a software failure, i.e, it failed to update. By continuing to show an event number until you go in and delete it the app is reminding you to read the message associated with the…

Shame that Bitdefender can't be bothered to tell their customers about the changes/fixes in the latest issue. But then they can't be bothered to have done a changelog for any of the 2016 versions. I can uinderstand why people want to see change logs. Personally I don't see any value in them. How many people will say. I…

Hi, everyone! First, thanks for this amazing forum! I recently bought and installed Bitdefender Internet Security 2016 for my new Windows 10 laptop. I notice that it runs a process called ProductAgent (32 bit) from ProductAgentService.exe. This process continuously uses 33 – 34 % of the CPU (processor). How can I fix this?…

First off you are using Windows 7 which has its own networking issues. Windows 7 is a lot more difficult to configure and maintain network settings than Windows 10 is. Having said that you might want to check to see if your Windows 7 Firewall is enabled and what network it is connected to. If it is connected to Public you…