TheWARNED1

9 hours ago, Michael Bitdefender BOX said: Hi TheWARNED1, I checked your support ticket and I assure you that we responded to your requests but it seems you are not receiving our emails. Could you provide me with an alternate email address? Thanks, The Bitdefender BOX team Chat support was able to link a PDF so i could…

8 hours ago, Michael Bitdefender BOX said: Hi TheWARNED1, I checked your support ticket and I assure you that we responded to your requests but it seems you are not receiving our emails. Could you provide me with an alternate email address? Thanks, The Bitdefender BOX team i have just set up another email this will be the…

i have just set up another email this will be the third e-mail address i have provided MishtahMeh@outlook dot com

update i have just sent an email to boxsupport@bitdefender and gave them the ticket number i am waiting for any sort of reply regarding the shipping of my replacement sending in my old one or anything besides emails of forum reply's or chat transcripts that say we are working on the issue

as soon as i can i will also have my wife log in to her account and ill take a screen shot of her inbox also

5 hours ago, Michael Bitdefender BOX said: Hi TheWARNED1, I checked your support ticket and I assure you that we responded to your requests but it seems you are not receiving our emails. Could you provide me with an alternate email address? Thanks, The Bitdefender BOX team i do get your emails but they are nothing but chat…

also... i did not see the box forum topic looking on the main page and this topic was moved and not replied to kinda sick of how support handles things

On 12/22/2017 at 10:10 AM, corneredcat said: so someone MOVED my post.....BUT didn't respond??????? can i change the password on the Box??? i have had this happen also at least it wasn't deleted like i had happen for not knowing where exactly to post something

thank you for the reply, i had done that and it did not fix my issue... but then got tinkering with more things... once i disabled AdGuard AdBlocker my problem was fixed i am sorry for thinking it was BD and not fully testing possibilities such as extensions first so if any of you notice the issue and use both adgaurd and…

On 1/28/2019 at 3:14 PM, avalanch07 said: Hi I'd like to add that this needs more ethernet out ports, Box 3 should have at least 4 for it to be used a full replacement for a standard router. +1 but i may end up not ever getting a BD Box ever Again after my experience this far with my Box 2 failing to work at all besides…

is it able to scan the ports even when you have port scans blocked via bitdefender?

On 8/11/2019 at 5:03 PM, NatMD said: Have been having long standing issue with box 2; internet speed drops unless i unplug and then plug it at least once a day. While directly connected to the box2, speed is 900 plus but after half a day or less, drops to 200plus mbps unless i restart it. Not sure what is going on. Already…

What gets me is the malware that can still get through the box 2 and it breaking out of the blue i just maybe in the same boat with getting googles mcafee or one of the box 2's competitors a try please come back and let me know how your new device works for you

It has been three days and i still have not heard anything from customer support about receiving a new BD Box 2 to replace my faulty one other then they are currently working on the issue after contacting customer support chat... Like what the heck is taking so long? I'm very close to just finding a new security solution…

8 hours ago, Ehay2k said: I'm also having issues. Somehow, in the middle of the night, my Box2 started seeing HUNDREDS of devices that are NOT on my network. No idea how this is happening, but it's the second time. As a result, the app is super slow and often times out. I am sorry to hear you are having such issues it…

 contacted BD chat support multiple times. It turns out that my BD Box 2 is faulty(after performing a hard reset... unplug power, press and hold reset button on back until the light had performed a cycle apx. 10+seconds, and then see if i seen a BOX network pop up which i did not) . I had to contact support multiple times…

I have been noticing a graphical error in chrome? whats going on here? The little arrow is taking out a portion of the text as shown in the screenshot 

+1 ….when a protection company offers less protection then games... 's come out of the shadows when a protection company fails to implement an existing technology for years... customers wonder what the heck is this company doing??? please don't be so late to use security features in the future? also why is it taking you…

I were asked over email if i am able to add uplay the launcher for far cry 5, far cry new dawn, ectect. the launchers are adding... The games themselves are not though, at least it appears the games list is saving now which is an issue i was originally experiencing uplay had successfully saved. The reason why i was wanting…

Games are not addable at all at this point... the OK button to have them added dose not become selectable once the game is selected... the games do however highlight but nothing can be done for me from that point on. All games in stalled are locating in the file tree but once i added the first game it dose not show under…

please note the first game i added did add but ended up not seen under the games list after saving...

So i first open bitdefnder goto settings goto the profiles tab goto configure under gaming goto games list goto ANY TARGET GAME right click just highlights it left click same nothing is doable from that point for myself i could instead do a video shoot of my screen and post that if you wish 

I had over seen this topic before posting one of the likes and was warned and pointed in the direction of using the search function I have downloaded the extension and seems to be a working work around thanks

nm it wont let me post any more but anyways... see how in those screen shots I have selected a game but the OK option is not selectable??? that is what happens when it allows me to add a game the first game... I am then no longer able to add any games … The original game added is now not in the list of games within the…

I have just responded to you on another ram thread and that issue seems to be resolved. My apologies on so many post I had just been trying to see about receiving more help and providing help as much as possible... I Will heed your waning and will most defiantly limit my future posts and will use the search function…

I ended up doing a re reinstall of BD after removing files that are left over after uninstallation and now my system is running a lot better i'm now using 24% with one tab open and taskman open it is not hitting the 50% it was after my first reinstall it is acting normal now... with out BD I was at something like 20% or…

It is not normal for a system to use 50% of its memory when only having 1 tab in chrome open and task manager with 16GB ram installed... Can you post a screen shot of both your processes and details in task manager? When i first boot BD uses way less then what it dose an hour or two later. Please look over what i have…

It has apparently not released ram and has grown in use 

59 minutes ago, Jimmy T said: I am no expert on this but I am confused by your post for three reasons: * You claim that Task Manager Process versus Details show different readings. However, the two screen shots you post show BD using 200MB in each case. In other words, basically no difference. Where to you see the…