cherokee24 ✭

Thanks Ro

I appreciate the reply but it is a little different. I have had Bitdefender for a long time. When I used to run a scan and it always found 6 to 8 cookies it would come back say 8 issues (cookies) found and resolved. Then it would say view resolved items and you could look at the issues if you wanted. Everything was done…

Ro, one other question for you if you don't mind. Do you know if the real time optimization is suppose to cut itself off everytime you shut down the computer and bring it back up. I have to recheck it everytime. Still not sure if it is worth it to use it. So far have not noticed much of a difference Cherokee24

Thanks Ro for the information. By the way do you use real time optimization Thanks, cherokee24

Hello cherokee24, I can only quote from the manual - "Real Time Optimization is a plugin that improves your system performance silently, in the background, making sure you are not interrupted while you are in profile mode. Depending on the CPU load, the plugin monitors all processes, focusing on those that take up the…

I appreciate that info as well

You should have an icon on your desktop that if you click on it should show you a dashboard where you can see it is running and you can change settings

Actually mine boot_s up in Standard and then about 30 seconds later it goes into game mode and stays there. If you cut auto pilot off it says to activate profiles and I can pick standard but then it goes right back to game. Does not matter what software I'm running

yes its a known issue ...profile switching to game mode for some random softwares and sometimes dont revert back.....Developers are looking into it and probably will have an option to whitelist some applications in future upgrades...atm turn off autopilot and use profiles manually

My laptop is in "game mode" all the time now when idling? This started happening since the last update, got no idea what it's thinking.. anyone? It's a Win7 system. My desktop running Win8.1 however is using Standard as expected.

My laptop is in "game mode" all the time now when idling? This started happening since the last update, got no idea what it's thinking.. anyone? It's a Win7 system. My desktop running Win8.1 however is using Standard as expected.

I am having the same problem. I have notified Bitdefender through Chat. They have still not resolved my issue; however, I did get a message stating they are still looking at it. I told them I did not want work arounds, I want the program to run as it is suppose to. Chat personnel stated they escalated it to get it resolved…

This has to be, hands down, the worst customer support experience for a new buyer. Your support live chat is a hoax and hangs around in a "connecting" state for over an hour. 1) Did not receive my license key 2) The customer support form is broken 3) The live chat window is a big time wasting hoax What is going on here???

Hello Everybody, Is it possible to improve readability in the SafePay window? The fonts are a bit small for people with eye sight problem and the usual short-cuts to zoom in and out (CTRL +/-) are not working. I even had no success with the windows magnifier. Please advise. Thank you.