golfe

I'm not sure why opening those ports would matter. Everything was working just fine until a couple weeks ago. Something changed with either Bitdefender or Steam. Are those new Steam port assignments?

I am having the same issue reported in this thread. Steam does not start up with the Bitdefender firewall enabled. It is a relatively new issue (past 1-2 weeks). Disabling firewall, then starting up Steam allows it to open. However, re-enabling firewall after Steam is open causes additional issues: Steam VAC cannot be…

If you had read the entire thread, you might have seen that the problem has been fixed - at least on my computer. A roll out to the broader Bitdefender user community is still pending. I hope that the testing is going well and it will be fixed soon for everyone. Regarding waiting patiently, I originally submitted the…

Has this issue been resolved for the users yet?

I can confirm that Bitdefender's fix on my computer is working with both ESPN Gamecast and FantasyCast. Hopefully, the fix will be rolled out shortly.

Has anyone been able to fix this issue? I received the same info from BitDefender support, but renaming to "bdt.dl_" is not a solution since this file is updated eventually by restart or if you don't respond to the popup in time. Regardless, you still get regular popups for signature updates. Curious if anyone has been…

I am a bit surprised that I've had no further contact from Georgia. She did type, "I'm looking forward to your feedback", but she did not response once I provided the results of my test. I too have filed a help desk ticket, though I suspect that Bitdefender would rather a customer pay the $49.99 for VIP support. It is…

How long ago did you file a ticket? There is obviously some delay in response. There must be a solution to this issue as other internet security vendors have successfully implemented a way to let ESPN FantasyCast/GameCast windows open and function as intended. I realize that Bitdefender maybe cannot implement solutions for…

Georgia, anything new on this item? Since this has been ongoing issue for more than one year now, I am inquiring if Bitdefender will/can take action on correcting this functionality issue? Should I file a support ticket instead of using the forum? Thanks!

Actually, it does not. I've been trying to get it to work successfully for over 1 year. See my post here: /index.php?/topic/40015-solved-in-bd-2014-espn-gamecastfantasycast-and-flash-player/#comment-200840" rel="">ESPN Gamecast/Fantasycast. Waiting for a response from Georgia, or another support person, to provide guidance…

Hi Georgia. Any thoughts about the results of the "test" I performed? Can Bitdefender fix the issue so we can use Autopilot and with the http traffic scanner engaged?

Georgia, Executing the "test" from your post allows live scores to update properly. Thank you for providing this test scenario. Since I first inquired about this matter more than one year ago, this is the first time any progress has been made on solving this issue. Now, does a permanent solution exist so that customers can…

Yes, any ideas the Bitdefender staff could suggest would be appreciated. This has been on ongoing issue - something I brought up last year - without resolution.

No solution for this? I already have "The New Bitdefender" (build 17.19.0.831), as was suggested by Georgia in another post, and the problem persists.

Similar issue, but I'm having trouble with ESPN Fantasycast. It is not automatically updating. cj1981, did you every figure out a solution to this issue?

Apologies for the late reply. I can confirm that this issue still persists with BIS version 17.17.0.773. The ESPN Fantasycast issue still persists. The window does not update automatically - the information only updates after I press [F5] key. Is anyone else experiencing this issue? Is it possible to create and…

I was having the same problem with both IE9 and Chrome. It started when I did the free upgrade from BIS 2011 to BIS 2013. To troubleshoot, I reset my IE9 browser to default, I turned off the firewall, antispam, etc. and also I uninstalled Java, Flash...no help. So I uninstalled BIS 2013, restarted, and the scores started…

Hello Please use the uninstall tool posted here: http://forum.bitdefender.com/index.php?showtopic=35804 Reboot when prompted and then install the product using these instructions: http://forum.bitdefender.com/index.php?act...f=312&id=53 Let me know if everything is OK now. Take care. After doing a complete…

Hi ruffus I believe the repair action mentioned by FiL is the default Bitdefender 2013 repair, which can be done the following ways: * In Windows 7 go to, All Programs/Bitdefender expand the folder and click on the Repair or Uninstall option. * Or go to Control Panel/Programs and Features, click on Bitdefender Uninstall,…

Christian, Any feedback you and the team have about this issue? The program continues (daily) to alert me to restart the computer.

Christian, Mine is also still requesting reboots with the version 16.21.0.1504.

AndraM, You can read my original post for the 2012 version....it will get you started: http://forum.bitdefender.com/index.php?showtopic=31250 Is the BDToolbar only intended for POP3 email accounts?

Hi Christian I received my computer today and was able to test the Blizzard Launcher with build 16.18.0.1406. I can confirm that this update has apparently corrected the issue. I tested it only once, but the application launched as expected and correctly. Thank you for your efforts.

VickeryHealth/Christian: Great to hear it. My computer is en route (temporary cross-country move) and I will be able to test the fix at the end of this week. I will post my results Friday or Saturday. *crossing fingers*

I've had these issue with Bitdefender Total Security 2012 as well. What usually helped for me was to kill the Agent.exe Process of the Blizzard Launcher. Thanks Ruga. I will attempt to kill the agent.exe process once I have my computer available, which won't be for a couple of days. Even if it works, that is still a…

Christian, any activity being taken by the staff at Bitdefender on this item? The "solutions" suggested in the thread do not work. I have not heard any response back on my support ticket for more than two weeks. Any news you can share is beneficial. Thank you!

The workaround is not working. I submitted a support ticket for this item 9-10 days ago, but have not heard any response. Where do I find my support ticket number?

Sorry to hear that. It sounds like the workaround does not work - at least for 64-bit systems. Anyone with a 32-bit system to try? Christian? Thoughts?

Thanks for the information, VH. I will attempt this "fix" on Wednesday. It sounds like the only thing I have different from you is that I reverted back to the default updater address. I will switch it back and see what happens. Anyone else find it to be working?

Golfe - I updated Bis2013 to the newest version (per the ITunes thread) and voila! it works!! I ensured I had all the Windows updates installed as well, just fyi. Interesting. The iTunes thread was also mine. Which version of BIS2013 are you using? I have all Windows updates and BIS2013 16.16.0.1349. It is not working for…