kellycraven

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kellycraven
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  • Is this normal and expected? I didn't install either one of them. It seems the BD setup did, of Chrome update, and BD repair didn't take out the extra. I'm not comfortable blindly uninstalling components installed as part of regular setups or auto updates. Furthermore, on a 64bit machine it's not uncommon to have…
  • VERY close for me as well. This is good. Shows my address slightly wrong (house number off a little, but correct street), but does "locate" almost exactly on the map where I am sitting. Works for both laptops on the WI-FI, but not the wired desktop, just as expected. (my three devices with BD) THANK YOU!!!!
  • No, no filters (except whatever BD applies). no proxies, nor vpn. Interestingly Google has decided I am just to the west of US421, north of Wilmington (just checked). This is wrong of course. https://www.google.com/maps/@34.3042409,-77.9832723,6094m/data=!3m1!1e3?hl=en Bing maps puts me at that location as well, and gives…
  • Similar issue with mine. In addition, BD icon bottom right was gray and was prompting me to sign in to activate. That went away after a reboot as did most yellow can't be verified links, but not all. I assume a temporary net access glitch for the activation issue. There have been two nvidia graphics driver updates since…
  • @kellycraven are you using add-ons similar to Add-Block Plus ? I noticed the same behavior when running Ad-Block Plus along side another adblocker. Also I would advise a complete reinstall of Chrome as the profile might be corrupted.. (including manually removing the settings folder…
  • Do they run scripts? My guess is each one does, and so does virtually every other page out there. No difference with all Extensions disabled in Chrome. These are the simplified links to the six tabs I've used for a few years as my "home page". http://www.msn.com/ http://www.cnn.com/ https://blu185.mail.live.com/…
  • BIG OBSERVATION!!! I believe BD is NOT slowing down the internet connection speed. I do however believe the issue is 100% with the app determining the speed. In my case that is the Win10 Network Speed Test application. I was doing some pretty large downloads today. 1G to 3G per download. As an experiment I popped open Task…
  • Let me know if by disabling Block Port Scans the situation improves for all of you. I suspect there are indeed two separate issues: 1)Chrome loading pages slowly, and 2)A slow internet connection when BD is running. While they are similar and may be related working around one (with a simple flip of a switch) does not…
  • Please provide references in the threads you make... Not sure which threads you mean. This one in the forum? I used the support tool to try report this issue and one other. There are no reference numbers from those reported problems. As I already mentioned I never got any email responses, which is normally the case when…
  • I have tried to open tickets on this at least twice, thinking that the process succeeded. I never got any email conformations. I have always used the same email address for the forum and BD registration. The issue continues. When it started the only security solution that was installed was BDIS. I have since installed…
  • My current location is over 20 miles wrong. Says I'm on the UNCW college campus, in Wilmington, NC. I live in Hampstead, NC. Putting my desktop and two laptops on a college campus filled with students, dorms, and nearby apartments, seems to be a bug that totally invalidates the functionality of the tool. "Let us know if…
  • Nope. No response from support. Must be a feature.
  • It seemed that it's a bug. There is onotehr one topic with this problem /index.php?showtopic=69436" rel="">https://forum.bitdefender.com/index.php?showtopic=69436 THANKS!
  • So, it's not just me. /index.php?showtopic=69442#entry253311" rel="">https://forum.bitdefender.com/index.php?showtopic=69442#entry253311
  • The prompt to open a banking page in Safepay will not accept NO for an answer. I have clicked the remember for this page and the remember for all bank sites and clicked NO, yet it continues to pop up - like 5 to 15 times - before it finally stays closed. This happens every time I return to the bank site. Do not recommend…
  • It's been months... /index.php?showtopic=68434" rel="">https://forum.bitdefender.com/index.php?showtopic=68434
  • Should we assume no one cares? If the icon is still spinning when we hover the mouse over it we are told to wait. At that point we should assume that scanning is continuing and that the site has not been deemed safe. That's why we use systems like Bitdefender. If we don't wait then we could open an infected site. This…
  • If I turn of "Let Autopilot manage..." under the tools I can manually set it it Standard from the dropdown menu. Thank You. When "Let Autopilot..." is unchecked in Tools it still shows as being active in the opening UI, just to the left of the profile type. Are these two different Autopilots? If I turn Autopilot back on in…
  • March 11, 2016. This issue is still a problem. Nothing from support.
  • I assume you were being as sarcastic as I was. This is an issue that I would like to understand better. To be vulnerable implies that Bitdefender is turned off. It is not. While it may be better to have my machine bogged down one an hour that is not something I chose, nor expect. If we MUST update one an hour then I'd hope…
  • No one knows?
  • That's not troubleshooting. That's avoiding the problem. Do you understand the problem I'm describing? Nevermind. I'm sorry I said anything.
  • You didn't read what I posted, or didn't understand the issue. Of course I can manually update. That has nothing to do with an automatic issue. I don't leave this machine down. To be specific, it's up 24/7, but occasionally may be asleep for no more than 6 to 8 hour at a time. That's WELL short of 24 hours. Why would I…
  • I opened a ticket on Feb 16th, it's March 4th, and no word from support.
  • I've opened a ticket...or reported it via the way we usually report these things. Did this weeks ago. No word from support, so I have no ticket number. Should I report this every day? Seems support is too swamped to respond anymore to anything. I have reported three different issues over the last couple of months and no…
  • Not heard back from Bitdefender folks. I opened a ticket on Feb 16th and it's Feb 29th. Still an issue. I assume it has not been addressed. I have reported three different issues. BD support has not responded to any of them. I assume they will if they deem the issue worthy enough.
  • I'm on Chrome Version 48.0.2564.116 m (64-bit)...still slow as crap. Pages open - loading spinner spins - loading spinner stops - a few second later loading spinner starts spinning again. Surefire workaround is still to go to each page, manually stop the page from loading and to click the reload page button. Fixes it every…
  • Hi, To further investigate the problem you are facing, please send an email to [email protected] Did that weeks ago. I have not had the splash pop up any more so I assume it was addressed....but I do have notifications turned off still. Too bad I have to turn off all notifications just because BD 2016 is too stupid to…
  • Same here. Not sure if it's related, but I have six tabs set as the default home pages. I have used the same six pages for a few years without issue (no slowness). Sometimes after upgrading from Win8.1 to Win10, and picking up update after update of Win10, Chrome, and Bitdefender Internet Security 2015 then 2016, Chrome…
  • A reboot is the only workaround. This has been an issue as long as I've been using Bitdefender. I've posted in the forum about it (zero responses), seen others post in the forum. Reproing the problem is "difficult" in that there doesn't seem to be anything obvious that triggers it. Repro steps Reboot - see that the widget…
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