rms252004

Can you give a bit more info about the computer your using. Operating system, processor, ram, internet speed, will help. Does your computer still boot up as normal or has this also been affected? Were you using another antivirus program that may still be on your computer? I've use Bitdefender for many years because it has…

First make sure your internet connection is working. Delete your version that you downloaded. Now follow this link and select and down load the version you paid for. http://www.bitdefender.com/Downloads/ Once the you download and install your version follow the instruction to enter your product key.

No sarcasm intended, I built the computer my dad is using and it still kicks pretty good. I think some folks aren't aware of the complexities that are involved with interfacing older and newer programs and operating systems. That along with instant messaging, Facebook, Twitter etc. etc. I think Bit Defender and my…

I see, XP was a pretty good o/s and my dad stills runs it but he only uses the internet. If your using other apps I can see how this outdated operating system would create obstacles. Hang in there and they will probably get a fix for you. Things have gotten a lot more complex since the old XP operating system. I think it…

Actually...there a many many posts on this in the Update forum...(going back to August: http://forum.bitdefender.com/index.php?showtopic=35845 )....was definitely a BD issue...and was supposed to be fixed by a recent update...however...I sporadically encounter this still...I believe there was another update 'fix' very…

Assuming you have a good internet connection and not running an old out dated laptop, I would recommend just reinstalling the program. This should correct the issue. I've never heard of this issue. Make sure there is no left over old anti virus programs lingering on the computer or other programs that are imbedded that…

Hope I am understanding your question. You can still manually update virus files it is now called weekly update but I think it is updated regularly, just follow this link and install the program. http://www.bitdefender.com/support/How-to-...ly-exe-888.html. I am not sure it will be much faster than manually updating, which…

Open Bitdefender and click on the small gear in upper right hand corner of the firewall tab. This opens your firewall settings. Now click on the advanced tab. Turn on intrusion detection and block port scans, leave all other settings off. Now adjust the slide to permissive. You may want to try a different browser just to…

Hi I am having trouble with running the update on BitDefender 2013 and I am using Windows 7. When ever I run it, a critical error occurs it says "Bitdefender Security Center has encountered a critical error!". This error keeps popping up at least 3 times if not more. If I click on view file it says...…

Not sure what version you’re using but you can manually update the virus definitions by logging on and selecting downloads. The complexities of the latest version update will require tweaks and periodic maintenance. This is unavoidable and will not compromise your security. Hang in there

Undetected but consider suspicious is when know virus patterns are detected and stopped before they can do damage. Ask yourself what happened today that caused this detection. Were you surfing the web, downloading files, or installing software, etc. There may not be enough information to submit because the process was…

Because the users get no answers in the german section of this forum, i try it here. Since a week, there are big problems to load the updates with Bitdefender TS 2013. It seems, the program can not contact the server. In this moment it tries since 15 minutes to load the updates. But without access. I tried to load the…

the main issue is the endless update searching I've not had any luck getting updates after updating to the 2013 ver. I going to re-install to see if this will fix the problem. Will let everyone know how it turns out.