-
My Account/dashboard Problem?
I have recently renewed my subscription for 2015 Antivirus Plus, 364 days left according to the main Bitdefender window, I was having a look around the 2015 version as I have also just updated from the 2014 version, I went into My Account/Dashboard and there was a message saying '1 device requires your attention' I clicked…
-
On-access Scanning Disabled
I turned on the PC this morning and noticed the Bitdefender Security Widget was dispalying a Red circle with a cross in it saying there was an issue that needed fixing. I checked further and it says the 'On-access scanning is disabled' no matter what I do I can't get the 'On-access scanning to start' there is a window that…
-
Bd Password Protected Items?
When I do a full system scan I get the final report saying there were 82 password protected files BD was unable to scan, please insert password and scan individual files, when I follow the path to the items listed it leads to a cache folder within the BD application data which has 307 BD items in it which 82 can't be…
-
Safepay Not Working With Some Banks
I have been using Safepay for quite a long time without any problems, I have Firefox as my default browser, I thought that Firefox was running a bit slow so I hit the restore to default settings as I thought it may freshen it up a bit. The problem I now have is that Safepay will work with some banking sites but not my main…
-
Upgrading To The Latest Version Of Antivirus?
I currently have Bitdefender 2013 Antivirus on my PC, I realise there is a later version available, apart from probably some new features is it really necessary to update annually as a new version is released? My 2013 version works fine and if the security is the same for 2013 and the latest version I can't see the point…
-
Can Update Frequency Be Changed?
Is it posible to change the frequency of updates, I am often working on some large files and the 1 hourly updates become annoying as it grinds my system to a halt and I have to sit and wait for the update to finish before I can continue on what I am working on. I have been considering turning off 'Auto Update' and only…
-
Virus Scan And Windows Xp Password Issue?
I have been using Bitdefender Antivirus 2013 for a month or so now, works great and on each scan usually finds what it calls 30 or so infected items (mainly cookies), I had to put a password on Windows XP as we have a 4 year old grandchild and she loves to play games on the PC under my supervision but as I have seen her…
-
To Upgrade To 2013 Anti Virus Plus Or Not?
I have just recently renewed my Antivirus subscription approx 1 month back, I went through the process of uninstalling my 2011 product and successfully installed 2012 Antivirus Plus, all is working fine and no issues and happy with the way it is all running, but I now notice there is a free upgrade to the 2013 Antivirus…
-
Is This Normal For The Auto Update Function.
I periodically click on the Bitdefender logo in the bottom right corner of the screen just to have a look, and it seems that every day in the events area for Update there is a message that a reboot is required is it normal to have to reboot several times a day? There are always several successful updates but I also seem to…
-
No Notification Re Auto Renewal - Will It Happen?
I have had Bitdefender Antivirus for 5 or more years, it came on my new computer back then, each year I have up upgraded to the latest version although the key belongs to the original version that came with the computer. I presently have approx 19 days to go before my subscription expires and have had no contact from…
