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Real Protection Is Disabled
Hello, I made a repair for bitdefender yesterday and since that time I have the warning that:Real-time protection is disabled even though it is enabled (in the Expert mode I have it checked under the Shield in Antivirus menu). Any idea what to do in order to solve this issue? I have restarted a couple of times and made…
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Gray Ball Constantly Present After Repair
Hello, Today I tried to make a repair for BD2011 because suddenly all the websites weren't available on the internet and the BD menu showed zero for all the information on the product, date, update, etc. After the repair and restart the gray icon now constantly there and I can't open BD menu I only can right click and…
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Antiphishing Bar And The Services Not Responding Problem
Hi there, I wonder if anyone have the same situation as me: The Antiphishing bar was stopped by Firefox and with it the freezing of the computer and the "services not responding.." message . Now the Antiphishing bar is back and so all the problems, a gray icon every 15 minutes. I disabled it to see what happens and yes…
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The Aftermath Of The Virus..can't Restore Computer
hello, It seems I'm not through with the consequences of the virus that infected my computer. I run system restore and whatever date I choose I get same message, 'System can't be restored.... nothing was changed' and all that. I'm also experiencing another issue today that I can't start WL messenger. I log in but it shuts…
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[solved] Blocked Registery And Task Manager
Ok here we are! So this all began with the viruses that infected my machine and which I deleted manually. It was a generic malware in C\windows\system 32\ mspgw.exe. I have sent copies of the previously mentioned files when the problem happened and they said they sent it to you virus department. I don't know if I run these…
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No Action Was Possible For Generic Malware
Hello, 5 days ago I have sent an email to the support center with all the required files to remove 2 infected files that BD2010 couldn't do anything about. Since no answer came back I decided to delete them manually. The viruses were in system 32 and they were .exe files. well its seems that after I did that I can't now…
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How to remove cookie?
Hello there, Can anyone tell me how to solve this problem with a cookie.windowsmedia? BD said no action was possible so what now? My WMP isn't working well. Here is the log file of BD: System]=]C:\Documents and Settings\TOSHIBA\Cookies\toshiba@windowsmedia[1].txt
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Rescue Cd?
I bought BitDefender total security 2008 online 5 months ago. Was I supposed to recieve the rescue CD with it ?
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Visual C++
Hello everybody, Yesterday while eeading an Adobe document an Bitdefender window poped up telling me that Microsoft VIsual C++ detected( actually I cannot remember the correct message) that maybe Defender was either changing or removing something related to Visual C++. BitDefender was shut down and I was recommended to…
