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Réponses
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I did reported it, and the team in charge told me even the language is not standard or unrecognized, at least some form of default should kick in, but not nothing. The issue has not been reproduced yet. I know is not what you wanted to hear, but we will keep pushing.
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At a first glance, after I talked to the VPN guys, it seems it is the server (as is the server of airline company, for example) which detects the connection from another country and denies it. We are still gathering pieces together, since it is quite hard to understand what a server outside of our control does and why.…
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About inclusion of a feature in a certain version of our products, this is not something I am involved it, and it is a business/management decision. On the scan various ideas, I forwarded a number of them to the appropriate colleagues, but I am not directly involved in those teams to-do list. The number one issue it is for…
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Forwarded to the Mac guys as an improvement.dans Show which protected path is being accessed on Safe Files prompts. Commentaire de camarie 8 mai
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Let me check what is the situation on Mac and get back to you.dans Show which protected path is being accessed on Safe Files prompts. Commentaire de camarie 8 mai
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Followup: There was a fixed issue ("Alert mode is disabled when entering full screen") which was fixed in the last update (27.0.35.147). Are you updated to the latest version?
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Answer: Safe File has been deprecated for some years now. I'm afraid there will not be changes in this area.dans Show which protected path is being accessed on Safe Files prompts. Commentaire de camarie 7 mai
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@SaurikSI Although I don't know the area, this makes sense at a first glance. I sent a message to colleagues knowing more than me in this area proposing this improvement. Will get back when I have news.dans Show which protected path is being accessed on Safe Files prompts. Commentaire de camarie 7 mai
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@SaurikSI Replied in the original forum post.
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Bitdefender Agent and Bitdefender Total Security (or whatever other variation of the product is installed) are separate things, so the version difference is normal. About the difference between Control Panel and About version: Control Panel writes the version at installation. After updates this version increases to…
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Forwarded to the guys knowing more than me regarding this. As soon as I have more details we will post it here.
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I'm not sure about the logic behind the alert mode on firewall, but I assume at this time, since you mentioned Youtube fullscreen video, that the profiles kicks in and attempt to not show alerts while in movie profile. That been said, I am forwarding this to the appropriate guys so they can confirm (or not) why this…
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There is a fix which will be released in the near future (I cannot say exactly a date). It should be allright when ignis_core.dll will get updated to version 2.6.12.188.
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Got it and replied, thanks. Must have been a small delay.
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I do not see the comment yet.
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I did not read other posts since I was not aware of them, I saw only this thread because my user was tagged. About the technical support engineers, I am not aware on how the interaction was - I am a developer and I can try to help only with technical issues, or to notify other colleagues. The BDconnection.log looks pretty…
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"This program doesn't work properly." is far too vague to be able to offer some assistance. If there is a description of what exactly is not working properly, maybe some of us can help. The user asked for a refund from what I know. So now it depends if we hear back more details.
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"since a few weeks we are not able to select airplane tickets or to pay online.We can only do this when we turn on Bitdefender VPN+Safepay." I am not sure to what this refers to, as is too vague. Is this a problem on a browser? all of them? VPN can be a solution in regard of going to a website which allows connections or…
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I believe this will be fixed in the next update.
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I am not 100% sure, but I don't think Windows S is supported.dans Installation of Bitdefender on Windows 11 stopped by Microssoft Store Commentaire de camarie 15 avril
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Well, either way we will investigate. Thank you for bringing this up !
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Understood. It might be a bug, I will not say otherwise. I just opened an issue to investigate why this happens and get back when the testing guys have news.
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I confirm. Our url status checker replies with … "status_message":"malware"…
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@Ray241 Can you post the domain of the website? (Not the entire URL, just the domain).
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Is this about the first post regarding Guild Wars 2?
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Although I initiated discussions about this, I am not participating on implementing initiatives. I cannot offer a time frame at this time. Also, a month is a too short period for such an implementation.
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I cannot say that is due to payment issues, it might. But I think the setup for business it might be more restrictive. Someone from the business team might contradict me, sure.
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Looks like is about the EPS product. Consumer product installs just fine.
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A question: does this refer to the business product, or the consumer product?
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An issue has been filed on this one, and although it is not on the priorities top, we would look into it.