Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Réponses
-
As said in the French part of the forum, the bug will not be corrected until the final version of BD11 comes out, because the developers haven't time to correct the bug, they are working on the version 11 beta. The Bitdefender partner, Florent, is offering a new key for Bitdefender Internet Security 10 in exchange of your…
-
Personnellement, je n'ai plus aucun problème (bug GUI, bug dans la programmation des scans, bug du firewall inactif). Il suffit d'installer BD IS sans le contrôle parentale et tu te retrouves avec une version AV Plus avec un "vrai" firewall.
-
Ce bug fait parti des problèmes de GUI qui touchent BitDefender en ce moment (ressources indisponibles, bug graphique, barre d'activité bugée). Généralement, il suffit de redémarrer la console Bitdefender ou le PC pour résoudre le problème. Aucun correctif annoncé pour le moment (le problème dure maintenant depuis 5…
-
Any news about the support team? where is the promised fix gone?
-
La situation est vraiment ridicule, cela fait un mois maintenant que le problème est connu et rapporté par un grand nombre d'utilisateurs. Sur la partie anglaise du forum il n'y a pas de nouvelle non plus, à part le fait que Softwin semble plus intéressé par la nouvelle beta que par la correction de bugs sur la version…
-
In fact, it doesn't work correctly. I have to delete this file each time before a scan is scheduled, otherwise the next scan will be forgotten.
-
We all know that problem comes from the latest major update in May. So don't try to argue with poor arguments like the length of the source code. I can't understand why they can't come back to an earlier build or quickly solve the concerned code. And as you said, when we have 10 millions of users, we try to test a major…
-
On my side, deleting task.xml fixed the issue. Thanks.
-
Same problem here. When my PC is idle (not hibernating), BD can't start a scheduled scan. This bug appeared about 1 week ago, but only when my PC is in idle mode (only the monitor goes idle), otherwise there is no problem with scheduling.
-
It's about time, one month to correct a serious security leak. Nice job...
-
No, it hasn't solved my problem when Emule is enabled, nice try however. At least, Softwin is working on the problem.
-
We have been beta testing BD10 for over 6 months after its final release with its several GUI bug, freezing and (heavy load) updates, scan scheduling problems, so let me begin to have some doubt in the lack of reactivity of Softwin's support.... I had never had so much problems with BD (I use it since v7), I am already an…
-
I have the same problem here with Bitdefender Antivirus Plus: GUI bugs and malfunction with a Bitdefender error report creation when Emule is on after a while. I have an ATI X1950Pro with latest drivers installed and everything is up to date on my PC. Those bugs appeared just after the latest major update in the middle of…
