Still Logged in

Rock.87
Rock.87 Defender of the month ✭✭✭

I logged into my Bitdefender account from two different devices using a VPN. After logging out from one device, I discovered that I was still logged in to the other. Why did this happen, and how can I ensure that logging out from one device logs me out of all devices?

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Answers

  • As far as I know, there isn't an option to log out from all devices. Logout applies only to the device on which the command is applied, it does not force logout on all devices. It is possible to remove the device from Central, and I think that only in this scenario that device enters the logged-out state.

    Premium Security & Bitdefender Endpoint Security Tools user

  • Rock.87
    Rock.87 Defender of the month ✭✭✭

    Sorry , i could not explain my question in the right way , i talked about my bitdefender forum's account.

  • Flexx
    Flexx mod
    edited November 13

    Well, the only possible way here is to visit https://central.bitdefender.com/account/sessions and click on 'Sign out all'. However, this only signs you out of all the sessions of your Bitdefender Central account. This means that if you have the Bitdefender Central app installed on your Android or iOS device, it will sign you out there.

    If you're talking about signing out from any single Bitdefender app, it will not log you out from all other Bitdefender apps. This option to sign out from all sessions is currently limited to Bitdefender Central apps. So, when you click on "Sign out from all devices," it will sign you out from all the Bitdefender Central apps, including the ones installed on your Android or iOS devices.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Rock.87
    Rock.87 Defender of the month ✭✭✭

    No mate , as i ve mentioned above i asked about the forum log in/out , anyhow thx for the deep info about the central's workout.❤️

  • Rock.87
    Rock.87 Defender of the month ✭✭✭

    alright mate, but do not forget to upvote my incoming suggestion about that.

  • Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)