svchost.exe wpad.technicolor.net Suspicious web page detected
Hello,
Recently my Bitdefender started to detected suspicious web page access from "svhost.exe". I did a windows 11 full reinstall with the "clean all disks" and "cloud download" options. But I still have this message multiple times when windows start, and also sometimes randomly. Is it possible something survive the reinstall ?
Or maybe my web router is infected but I secured it with all the best practice (WPA2 and strong password). Though I have friends who connect to it sometimes.
"Feature:Online Threat Prevention
The page https://wpad.technicolor.net/ has been detected with suspicious activity. It is not recommended to continue browsing this website.Accessed by: svchost.exe"
Thank you
Comments
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Hello.
Only the anti-malware researchers at Bitdefender Labs can help you with the issue.
First, take screenshot(s) of the issue,
create a log file on your Windows device using Bitdefender Support Tool, by following these steps:
and
create a log file on your Windows device using BDsysLog, by following these steps:
Next, contact Bitdefender Consumer Support by e-mail:
with short description of the issue.
After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.
Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.
Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.
Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.
NOTE: If any of the log file is larger than 25MB, you can upload the log file here:
After the upload is done, you will get a notification with the file's URL and then you can share the file's URL with the Bitdefender Consumer Support.
Regards.0 -
Just add it to exclusions , this is obviously a call back to the webpage technicolor modem from your internet provider… with other words a false positif . . .
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