Getting email protection working

Huskies

Hi,

I have just installed Bitdefender and it asked me to start email protection. I clicked the "Get started" button and put my email address for the account. A "Let this app access your info" tab showed up and if I click on "Next", nothing happen. I need help in getting the email protection working?

Thanks.

Alexandru_BD

Hello,

If the steps to activate Email Protection don't work for some reason, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

For what it's worth, the following article may also prove useful:

https://www.bitdefender.com/consumer/support/answer/102524/

Let us know how it goes.

Regards,

Alex