Reinstallation Of Anti Virus 2011

John Irvine

I purchased this product today and need to reinstall it. I cannot figure out how to do this as when I try to download it again I am told it is already on my PC. Yet I can't find it, and no icons show anywhere. My order number is: 668251, and the activation code I received is:

I have tried to email you through the website using the address given, but the email bounced telling me the address does not exist. Have I been ripped off?

Thank you,

George R.

Hello John Irvine,

First run the uninstall tool, make sure to restart after it finishes:

http://bitdefender.com/uninstall

Then install BitDefender from:

http://download.bitdefender.com/windows/in...r_antivirus.exe

lutz

Are ther still different uninstallers for 32 / 64 bit versions?

George R.

Hello lutz,

When downloading the full installer package (247MB) you still need to select the proper version (32/64bit):

http://forum.bitdefender.com/index.php?showtopic=20566

On the other hand, the small install package (1.3MB) given above, automatically detects the Windows OS and selects the latest components for download.

lutz

Hi George,

I was asking about the unínstaller. Some time ago (last year) there were different download links: .../uninstall and .../uninstall64. But maybe the new uninstaller recognizes the OS?

Regards, lutz

George R.

Didn't see that The uninstaller does the job on both 32 and 64bit OS.

John Irvine

Thanks, George... I am obliged to you.

It's all done and seems to be working running a scan.

Cheers, John

lutz

Thank you, George!

Regards, Lutz

Unknown

Hello,

As the issue was resolved and all queries answered, this topic is now closed.

For any future queries feel free to open a new topic.

Kind regards,