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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
File Vault
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Why is the module 'File Vault' now only available with the Total Security 2011 version as opposed to the Internet Security 2010 version. Is this an attempt to try and force existing customers to upgrade and pay more? If so not very good customer service.
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Hello tacarr,
I would first like to inform you that an already purchased subscriptions can not be upgraded to a more featured edition through monetary means.
Secondly, please send me your current license key via PM
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Excatly same issue. How to recover my files from the Vault? I've upgraded BDIS2010 to BDIS2011 and i lost access to bvd file. Is there any chance to get back my stuff instead of downgrading to 2010 version?
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Yes, I've sent you a PM also miecio
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This discussion has been closed.
