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Missing Images During Install

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When installing BD AntiVirus Pro 2011, all the images are missing from the installation. The file used to install is: bitdefender_antivirus_2011_32b.exe.


Installing on a [New] Refurbished Dell Latitude E5510


Windows 7 32 Bit (All Updated)


4 GB Ram


I tried installing on a new Dell Vostro 220s and it did the same thing.


Two (2) images are attached to get a better picture.


post-37101-1291121587_thumb.jpg

post-37101-1291121595_thumb.jpg

Comments

  • Hi,


    Do you have Java installed ? Check the following website: http://www.Java.com and check to see if you have the latest version installed.


    What Operating System are you using, what PC architecture (32-bits / 64-bits) ?


    Follow the steps explained in THIS article then send me a PM with the generated log file.


    Looking forward to your answer!

  • Hi,


    Do you have Java installed ? Check the following website: http://www.Java.com and check to see if you have the latest version installed.


    What Operating System are you using, what PC architecture (32-bits / 64-bits) ?


    Follow the steps explained in THIS article then send me a PM with the generated log file.


    Looking forward to your answer!


    The latest Java was installed, but no Flash on these new computers. When I get the chance (other projects now), I'll install Flash before installing BitDefender. Thanks for the help.

  • The Flash must be installed on the PC before installing BitDefender. Case resolved.


    Best regards and a great weekend!

This discussion has been closed.