Disabling Outgoing Email Scan

mdwright

Hello

I want to disable the outgoing email scan, but can't see where to do this. It is slowing my emailing process considerably.

My system:

BD Total Security 2011

Windows Vista Business 32 bit

Email: Thunderbird

Also need to know for:

Windows XP

I see a complicated work-around for the 2010 product, but surely this has been addressed in a more user-friendly fashion for the 2011 product (I was able to easily do this in the 2009 product).

Thanks for any guidance.

nikki605

I'm not sure if it's in the same place in Total Security, but in Antivirus Pro, from Expert Mode, try Antivirus-->Shield-->Custom Level. There are several options listed including incoming & outgoing email scanning.

Hope this helps,

Unknown

Hello,

Please check the attached screenshot for the location of the option to scan outgoing/incoming emails.

If you have any further queries please create a new topic and explain the issue/query. You will have my answer in the shortest time possible.

Regards,

mdwright

Thanks Nikki605 and DanyDan.

However, I've made the changes and outgoing emails are still being scanned. I've done both a restart and a cold reboot, neither of which has worked. My settings remain unselected for outgoing scan, but BD TS 2011 is still scanning. (This is on my Vista Business 32 bit laptop. I haven't checked on the XP yet.)

Any next moves that you can s######est?

Thanks so much.

Hello,

Please check the attached screenshot for the location of the option to scan outgoing/incoming emails.

If you have any further queries please create a new topic and explain the issue/query. You will have my answer in the shortest time possible.

Regards,

Unknown

Hello,

Please make the following settings and let me know if the issue still persist:

1. open BitDefender in Expert View and go to Antivirus;

2. click on Custom Level button and uncheck:

- scan outgoing emails;

3. go to the Antispam module then to the Settings tab;

4. Uncheck the following options:

- Train the Learning Engine (Bayesian) on outgoing e-mails

5. go to General tab then to Settings;

6. uncheck the following options:

- Show pop-ups when the View is set to Expert

- Show pop-ups when the View is set to Basic or Intermediate;

7. Test to see if the issue still occur;

Kind regards,