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Registration And Update Issue

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Tycosa
Tycosa
in Old topics

Hello, I have a new copy of Bitdefender Internet Security and am unable to register the product or get updates because of an errer stating that no internet connection is detected. This issue is happening on a laptop with both wired and wireless connections available, disabling one and using the other does not work.


The exact error message is as follows: "Product Activation with the Licence key and the BitDefender account you have provided failed because no internet connection has been detected."


Please send me the instructions you used to fix the issue as you have with others, thanks.

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  • Unknown
    Unknown
    Options

    Hello,


    Happy New Year !


    I have created a ticket with the ID: 201101011022765 and sent you instructions on how to further troubleshoot and resolve the issue you encounter on your email address associated with your forum account.


    Looking forward to your answer!


    Kind regards,

This discussion has been closed.

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