I just installed the Total security 2011 version on my in-laws Toshiba laptop and it rendered the computer nearly unusable. The computer was running extremely slow and I finally had to turn off all of the Bit Defender security settings to free up the computer again. First what is the best way to make sure there are no other security programs on the computer? I didn't see any, but I don't know if some of them are hidden. Also what other information do I need to give you to help diagnose this issue? I have the 2011 Total Security version on my desktop at home and it runs just fine.
Here are the Toshiba computer specs that I know so far:
Operating System2, C1
• Genuine Windows Vista™ Home Premium
o 32-bit version
Processor and Chipset3
Intel® Centrino® Duo Mobile Technology featuring:
• Intel® Core™ 2 Duo Processor T52004
o 1.60GHz, 2MB L2, 533MHz FSB with 64-bitC1
• Chipset
o Mobile Intel® 945GM Express Chipset
• Integrated Wi-Fi® compliant wireless LAN
o Intel® PRO/Wireless 3945ABG (802.11a/b/g)
Memory5
• Configured with 1024MB PC4200 DDR2 memory modules (both
memory slots may be occupied)
• 1024MB (Min)/4096MB (Max), with 512MB, or 1024MB, 2048MB
PC4200 DDR2 memory modules.
Hard Disk Drive6
• 160GB (5400 RPM) Serial-ATA (SATA) hard disk drive; 12.5mm
height
