Bd Internet Security 2011 Blue Screen
When using IE 9 Beta I am now getting an occasional BSOD. Here is the contents on a minidump:
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* *
* Bugcheck Analysis *
* *
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PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: 89784014, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 9773699b, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 00000000, (reserved)
Debugging Details:
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Unable to load image \??\C:\Program Files\BitDefender\BitDefender 2011\bdselfpr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdselfpr.sys
*** ERROR: Module load completed but symbols could not be loaded for bdselfpr.sys
Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from 82dab700
Unable to read MiSystemVaType memory at 82d8b0c0
89784014
FAULTING_IP:
bdselfpr+299b
9773699b 668b10 mov dx,word ptr [eax]
MM_INTERNAL_CODE: 0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: iexplore.exe
CURRENT_IRQL: 0
TRAP_FRAME: 90e117e0 -- (.trap 0xffffffff90e117e0)
ErrCode = 00000000
eax=89784014 ebx=89783f50 ecx=00000000 edx=00000000 esi=89784014 edi=89784016
eip=9773699b esp=90e11854 ebp=90e118a0 iopl=0 nv up ei ng nz ac pe cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010297
bdselfpr+0x299b:
9773699b 668b10 mov dx,word ptr [eax] ds:0023:89784014=????
Resetting default scope
LAST_CONTROL_TRANSFER: from 82c84988 to 82caac46
STACK_TEXT:
STACK_COMMAND: kb
FOLLOWUP_IP:
bdselfpr+299b
9773699b 668b10 mov dx,word ptr [eax]
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: bdselfpr+299b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: bdselfpr
IMAGE_NAME: bdselfpr.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d064aee
FAILURE_BUCKET_ID: 0x50_bdselfpr+299b
BUCKET_ID: 0x50_bdselfpr+299b
Followup: MachineOwner
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This behavior is new, with the first occurance on 9 Jan 2011, and the second on 11 Jan 2011. My OS is windows 7/32.
Comments
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Hello,
Does the same occur with IE 8 ? Please create a Support tool log file and upload it along with the dmp file you posted HERE.
Send me a PM with the download link.
Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.
Looking forward to your answer!
Regards,0
