Installation Failed

valkenp

Hi,

I have uninstalled v2009 and installed v2011 (via the free upgrade download) but I get the message that the installation failed "error -1002". What can I do? (in particular that I do not dare to connect to the internet with my computer again as I have no protection at all at the moment).

Unknown

Hello,

Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.

Looking forward to your answer!