[duplicate]2011 Bitdefender Security Suite Refund Trouble

jimbo77
edited March 2011 in General module

I bought bitdefender 2011 2 weeks ago and downloaded it , and started to install it and our pc crashed. Brought it to the shop and reinstalled windows xp, and all the other programs I needed. Needless to say $400 dollars later, and the shop put on a different security suite. My issue is I kindly emailed bitdefender and I have a ticket # and never even finished the install and I wanted a refund of the $31.00 to my credit card. They emailed me a ticked # 10 days ago and said they would get back to me, and still no progress. I wish someone could help me. I will include my ticked number here so you could view my issue and hopefully resolve it ( customer support) Thank you kindly


Jimbo77


Ticket #201103231000943

Comments

  • Hello,


    Duplicate topic, your query is also taken care of in the ticket you have open with us. Ticket ID: 201103231000943. Topic closed.

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