Customer Help Chat Not Working?

Rik__

Trying to use the chat option for assistance and it just displays an error message in both IE and Firefox.

Rik__

the error says firefox cannot open this page because the protocol (error) is not associated with any programme.

explorer says unable to display page , search for a programme to open the page.

Unknown

Hello,

Please post a screenshot with the error message you receive when trying to open the Live Chat Assistance.