[solved]problem With Registration After Repairing Vista

holymoly

I still have 220 days left in my 2011 Bitdefender Total Security.

The issue is I had a Vista installer problem, and had to run a repair disk.

This wiped out the Bitdefender registration.

I retained the 7 character licence number when I purchased, but re-registration says it doesn't match.

I am now with only Windows Defender as protection.

I have contacted support, but no response.

Please advise

George R.

Hello holymoly,

Please check your Inbox as I replied to your support case submitted 18hours ago. If issue persists, please get back to me.

Regards,

George

nayan007

I still have 220 days left in my 2011 Bitdefender Total Security.

The issue is I had a Vista installer problem, and had to run a repair disk.

This wiped out the Bitdefender registration.

I retained the 7 character licence number when I purchased, but re-registration says it doesn't match.

I am now with only Windows Defender as protection.

I have contacted support, but no response.

Please advise

1. Save and run first the uninstall tool from the next link and then reboot the PC:

http://www.bitdefender.com/uninstall

2. Save your product from the next link:

http://download.bitdefender.com/windows/de...ty_2010_32b.exe

- copy and paste the link into your browser and press [Enter].

- a new window will appear with two options: [save] and [run] - press [save]

- after saving the file, please run it in order to install it.

3. Register it with your license key .

Thank you.

George R.

Hello nayan007,

I am glad to see that the issue you have contacted us about has been solved.

Have a nice day!